Java 8 support & Blank viewers
By Jack Basford
Last updated: Mon, 27 Oct 2014 13:29
iGP Manager's race viewers are now compatible with Java 8 which is currently in beta testing. The update does not affect version 7 installations, which is the currently recommended stable release of Java.
This should help anyone who is using version 8, either for personal reasons or because they were forced to upgrade by their workplace.
If you are experiencing any issues getting the iGP Manager viewers to load, this is certainly an issue with your Java installation. The instructions and guidelines below resolve the problem in almost every case.
General guidelines:
- Only have one version of Java installed at a time
- Uninstall all out-of-date versions and only have the latest version of Java
- You may need to ensure you have administrator privileges on the computer (although only one person has said this was necessary)
This survey will walk you though the most common solution to repair blank screen issues. If for any reason the issue is still not resolved, please post your console log in the area provided at the end of the survey (instructions are provided on how to do this too).