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Did your race results change after the race? Post here

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5122 CEO & CTO
7 years 119 days ago (edited 7 years 119 days ago)
We were expecting some reports of this after some issues around 4pm with some new code that was deployed to the service. It essentially caused a race to run on two different servers, and thus two different outcomes existed and were posted to the server after the race. It was nothing more or less severe than that, and it will not happen again now that the issue has been addressed.

We may be able to fix the results in some cases by re-running them. Please post here if this happened to you this evening and I will try to repair it. By re-importing the results sometimes it will revert to the race that you saw, and not the other one.
5000
7 years 119 days ago
Yes , i have faced the same problem, Malaysian race my driver came 1st but it's showing 5th, race results changed after the race. I was online entire race pls fix the problem and show the actual race results.
5122 CEO & CTO
7 years 119 days ago
Hi Suneel, unfortunately, I ran the results for your race through the system again and they did not change. We are not able to change it at this stage. Would you like some free Tokens to make up for this inconvenience? or perhaps we can erase this round from the championship? Let me know what would be the best way to proceed for you.

Also, my apologies, I realise this must be very frustrating but it was a one-time occurrence.
5000
7 years 119 days ago
Erase this round.
5000
7 years 119 days ago
Issue on the rosso profondo championship , Elite Category. i finished 5th and 6th and now i am 23rd and 30th. other people had the same issue on the latest chinese GP.
https://igpmanager.com/app/p=league&id=15888
I was on the app, and i got the money at the end of the race. opened with pc and now i am losing 2 milions.
5000
7 years 119 days ago
It happened in our league as well. L I was 1st and 2nd. Results are showing 7th and 9th.
5134
7 years 119 days ago
Jack
We were expecting some reports of this after some issues around 4pm with some new code that was deployed to the service. It essentially caused a race to run on two different servers, and thus two different outcomes existed and were posted to the server after the race. It was nothing more or less severe than that, and it will not happen again now that the issue has been addressed.

We may be able to fix the results in some cases by re-running them. Please post here if this happened to you this evening and I will try to repair it. By re-importing the results sometimes it will revert to the race that you saw, and not the other one.


It happened to me and other manager in Rosso Profondo championship. The race took place in China circuit at 6pm italian time (gmt+1 I think). Please Fix it. Sorry for my poor english :)
5134
7 years 119 days ago
Jack
Hi Suneel, unfortunately, I ran the results for your race through the system again and they did not change. We are not able to change it at this stage. Would you like some free Tokens to make up for this inconvenience? or perhaps we can erase this round from the championship? Let me know what would be the best way to proceed for you.

Also, my apologies, I realise this must be very frustrating but it was a one-time occurrence.


Can you erase also the race in rosso profondo championship (elite)? It would be the right choice
5122 CEO & CTO
7 years 119 days ago
Thanks for reporting it. All of those races have been skipped now (results erased and you will have received some Tokens to make up for the inconvenience).
5000
7 years 119 days ago
Hi.

This has happened to me aswell after my 5pm race. I was supposed to come 2nd and 4th with close seconds differences: instead I came 3rd and 4th with huge seconds differences.
5134
7 years 119 days ago
Jack
Thanks for reporting it. All of those races have been skipped now (results erased and you will have received some Tokens to make up for the inconvenience).


Good Job, thanks
5000
7 years 119 days ago
Hi Jack,
Thank you for your prompt response, and support.
It seems that the re-run fixed the results for us.
5122 CEO & CTO
7 years 119 days ago
The other races that were reported have been skipped now.
5000
7 years 119 days ago
Thanks Jack :)
5000
7 years 119 days ago
Thank you..
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