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Forums > Global Forums (English) > Help & Support

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Tokens not appearing after purchase

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Karl Cardy medal 5000
6 years 86 days ago
I need help, I have bought lots of tokens, but they do not appear after I have purchased them and I have the email from Apple stating that they have been purchased.
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Frank Thomas medal 4994 Moderator
6 years 85 days ago
Another player had the same issue some time ago, here the answer from Jack for him. It should apply here too.
Jack
Hi Josh, please write to support@igpgames.com and supply the valid receipts for your purchases and Yunus will make sure you get the tokens. :)
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Yunus Unia Blunion medal 6102
6 years 85 days ago
Hi Karl, I have responded to your e-mail so I am locking this thread.
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