Jack Basford medal 5145 
CEO & CTO 6 years 65 days ago (edited 6 years 65 days ago)
We are investigating an ongoing issue with delayed races. Updates will be posted here as the situation develops.
The symptoms of this issue are races starting slightly late or being late to post results after the race.
UPDATE 21:08 GMT: Having monitored the situation for a few hours now, it seems to be stable and we will be looking at the causes in more detail in the week ahead.
UPDATE 19:42 GMT: I am revising this post as the situation endured through to the evening from around 4pm. Initially it seemed to only be a few races between 15:30 and 16:00 but has recurred on the hour, each hour since. Races at other times have been unaffected and it is load related. The main consequence of this is that some races are starting around 10 minutes late this evening due to this issue. Please be aware of this when attending your race. We apologise for any inconvenience this has caused.
Chris Stokes medal 5000 6 years 65 days ago
Our race started at 2:30 and now its finished it still says race is on. Will this mean our race results will stay as they finished or will we all need to reschedule the race (rather not have to if it can be helped) ?
Facundo Zanuttini medal 5000 6 years 65 days ago
ok, thank you very much for communicating
Jesse JJ medal 5000 6 years 65 days ago
yeah, I started to write a thread but saw this =) we have same issue I think..race have to be start 1800 but lets wait . i will be here to get information =)
ʟ . medal 5113 6 years 65 days ago
Now it doesn't lag anymore and it unfreezed but it says race has finished.
Man Blue medal 5000 6 years 65 days ago
Every season with this big crash.......
It becomes annoying.
Elie Sarkis medal 5000 6 years 65 days ago
My race start after 25 minutes, also have a delay??
Jack Basford medal 5145 CEO & CTO 6 years 65 days ago
Elie
My race start after 25 minutes, also have a delay??
Upcoming races should start as normal on schedule. The interruption only lasted about 30 minutes.
Ale Rotella medal 5000 6 years 65 days ago
Sorry dont undrstand! My Race dont Start at 17:00...
now its 17:42... When it starts?
Chris Stokes medal 5000 6 years 65 days ago
Our race finished just after 3 and still says its running even though we all saw it finish
Jamie Graham medal 5000 6 years 65 days ago
Any update on what Chris Stokes posted???
Still says we are live in race but it finished as this issue occurred! Will the race have to be replayed or will results stand???
Giulio Romano medal 5001 6 years 65 days ago
The race of 18.00 Is not starting, it says "the race Is ended;
Facundo Zanuttini medal 5000 6 years 65 days ago
I was able to enter on lap 2, then I had no more problems. They are like the Williams in the pits, fast. The race ended normally
John Doe medal 5000 6 years 65 days ago
My race is saying it finished when it should be starting. Any advice?
Jack Basford medal 5145 CEO & CTO 6 years 65 days ago
The races that finished earlier and didn't post results should now all be sorted.
We can see delayed start problem has continued with some 17:00 GMT races. We are getting them started now. Apologies for them being 15 minutes late.
Ma FO medal 5003 6 years 65 days ago
Hi Jack,
The pro's race of my league doesn't start this evening, can you help Us?
Thank you!
james meanwell medal 5000 6 years 65 days ago
Thanks for the updates Jack. You and your team team do a great job keeping us informed and fixing any issues.
Patrick Doolin medal 5000 6 years 65 days ago
our race did not started GMT 19:00
Yunus Unia Blunion medal 6362 6 years 65 days ago
19:00 races should be going now.
Carter McCarthy medal 5000 6 years 65 days ago
Thx for the Update guys our race doesn't start until 23:30 GMT, so we're ok right?
