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Forums > Global Forums (English) > Help & Support

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Loading of races is very slow

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Vinicius Henrique medal 5000
6 years 268 days ago
After the last update the loading of the races is very slow, before the loading lasted in about 1 minute, after the update it takes about 5 minutes to enter the race.
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Yunus Unia Blunion medal 5836
6 years 268 days ago
Has it been like this every day or just once? What device are you using and what Android version is it on?
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Andy Craig medal 5000
6 years 268 days ago (edited 6 years 268 days ago)
Hi Yanus, I have experienced the same issue. Got an error when loading the race viewer after the latest update, cleared my cache, then loading the race viewer took about 10 minutes on Friday I think it was, same happened Saturday and Sunday but didn't take as long.

I was loading the race viewer on my laptop using IOS and Safari
The race viewer on IOS phone loaded almost instantly during the same days.
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Yunus Unia Blunion medal 5836
6 years 267 days ago
Hi Andy, if you're still experiencing slow loading on your laptop, please delete the cookies in your browser as well.
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