Solved

Viewer stops loading at 18%

Hi, since the new update was released, I can't see the races. Every day the viewer stops while it's loading at 18%.
If I try to spectate other races in different leagues, it works.
I have an other account in different leage, and it works well.

My league id is id=4344.

Other players in the same league have the same problem.

Today I was able to see the race after 32 minute waiting, when my condition in the race was already compromised.

Hi Aleman, we need more information on this.

Is this a problem on PC or the app?

Can you spectate races in other leagues on the account you have the problem with?

If you are on a PC, is it using a 32-bit or 64-bit operating system?

The first day after the release I tried on PC and on App. On both there was the problem. Then I tried only on PC, using Chrome, Opera and Edge... nothing to do.

I can spectate races on other league using the same account I have the problem. I tried both at a random time, and when I could not see my race.

I'm using 64-bit operating system

Today it worked. Have you done anything about it?

Yes, we suspected there was an issue that was causing the loading problems, and we believe it's fixed the loading errors.