michael norley medal 5000 12 years 209 days ago
Has anyone had this same problem?
My visa electron card (which has more than enough money on), wont be accepted when trying to purchase the 2d subscription, why is this? Seems stupid as they have it as one of the payment methods!!!
Jack Basford medal 5025 CEO & CTO 12 years 209 days ago
This will almost certainly be down to PayPal, rather than iGP. It's most likely happening entirely within their own payment processing scripts (external to iGP).
Are they giving you an error message or error code? You should report it to PayPal along with the error code (if any) or try searching online with the error code and see if anyone else has experienced this.
I recall similar issues with them once purchasing from another website, but can't remember how it was resolved.