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Forums > Global Forums (English) > Bugs

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Unable type in log in box or change push settings on desktop browsers

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Jamie R 5000
7 years 73 days ago
Hi Guys,

My initial problem was I was unable to change the push level in strategy setup. I logged to try a different account and found I was unable to type in the logon box.

I have confirmed this is the case 3 browsers on 2 desktops but not effecting the apps.

Thanks
Frank Thomas 5000 Moderator
7 years 73 days ago
Looks like several people suddenly have a problem like this: https://igpmanager.com/forum-thread/12309

There Jack suggested:
Jack
Please try doing a hard refresh (ctrl+f5). Does this resolve it?
and it solved it for at least one manager. I'd be quite baffled if it works here because it's broken for you even when using several browsers, but weirder things happen if computers are involved.
Yunus Unia Blunion 5006
7 years 69 days ago
Hey Jamie, is this problem still happening?
Jamie R 5000
7 years 69 days ago
Sorry, yes, it was related to another issue reported at the same time I believe and a hard refresh after Jack fixed that issue resolved by problem.
Yunus Unia Blunion 5006
7 years 67 days ago
Perfect! If the problem returns just post back here.
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