ios-personmd-notifications md-help-circle

Profile

  • Guest
    medal 0
  • Posts: 21
  • Post Likes: 3765

Notifications

  • No Unread Notifications

Forums > Global Forums (English) > Bugs

Solved
account reloaded

ios-checkmark-circle
This thread is closed because it is solved.
angle-double-left ios-arrow-back 1 ios-arrow-forward angle-double-right
md-lock This topic has been closed by the moderator
Marc Aurele medal 5000
6 years 273 days ago (edited 6 years 273 days ago)
my friend used to be level 14 (nearly 15) and since when he tries to connect his account is back to the beginning. when I select his profile in his league he is still 14 can you fix this asap please. I post some photos . His name is romuald larcher 
https://igpmanager.com/app/d=profile&manager=205448
md-quotelink
M S medal 6138
6 years 272 days ago
Hi Marc you need to get your friend to send an email to support@igpgames.com with following details his username, team name, league he was in and name of his both drivers. 
md-quotelink
Marc Aurele medal 5000
6 years 271 days ago
he can't speak english
md-quotelink
M S medal 6138
6 years 271 days ago
You can explain to him in your language but he needs to send the details in an email as I mentioned above if he wants his account back. Email title needs to be account recovery and as email subject the above mentioned details.
md-quotelink
Marc Aurele medal 5000
6 years 271 days ago
ok
md-quotelink
Yunus Unia Blunion medal 5176
6 years 270 days ago
I am closing this thread as I am now helping Romuald.
md-quotelink
md-lock This topic has been closed by the moderator
angle-double-left ios-arrow-back 1 ios-arrow-forward angle-double-right

You must be logged in to post a reply.