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Forums > Global Forums (English) > Help & Support

Solved
Account stuck in race

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Yunus Unia Blunion medal 5000 Head of Support
7 years 267 days ago Translate
Hi Troy, are you still having this problem? If you are using the app, please end the app's background process and load it again.
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José Trujillo medal 5005
7 years 266 days ago
Hey, Troy, I need a couple of facts about your account. If possible the race id. But I need to know primarily whether you use app or a browser.
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Yunus Unia Blunion medal 5000 Head of Support
7 years 265 days ago
Troy, I have logged in as you and haven't had any problems. Please delete the cache in your browser and make sure your time zone on the computer and your account's settings are both correct.
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