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Reputation bug

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This thread is closed because it is solved.
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medal 5000
5 years 311 days ago
Why has my reputation gone from nearly 10,000 to 6800...

After the race it said +105 on reputation (which is strange anyway I did shit) and checked hall of fame and im now like 17000th lol
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medal 5000
5 years 311 days ago
My team and drivers have also lost all of their statistics (podiums, wins etc)
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medal 5000
5 years 311 days ago
same thing has happened to me. drivers lost their stats, i lost 2k rep and went down an xp level. 
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medal 5000
5 years 311 days ago
A manager in my league encountered the same bug. His reputation down to 5400, I think from somewhere in the 8000s. 

@Jake Thompson .... your driver lost stats too? Wow, hope the dev. team can restore that. 

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medal 5000
5 years 310 days ago

Pun
A manager in my league encountered the same bug. His reputation down to 5400, I think from somewhere in the 8000s. 

@Jake Thompson .... your driver lost stats too? Wow, hope the dev. team can restore that. 

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No my drivers havent lost any attributes (talent etc) just their podium, win, championship tally
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medal 5000
5 years 310 days ago
This has happened to me too , Not sure if it's linked to our league issues over the last couple of days or something else. If someone could look into this for me I'd be very grateful. Thank you
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medal 5000
5 years 310 days ago
I have got the same problem reputation level reduced and also drivers stats reduced (wins,podium and pole position).I also noticed when i train my driver it is a little bit slower than before(they don't increase in attribute just like before)
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medal 5000
5 years 310 days ago
Any official stance on this? I worry that any progress I make now (training, building etc.) Will have to be reset to get the original state of our accounts back.
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medal 5000 Community Manager
5 years 310 days ago
Yesterday I reported this bug to the developer team. They already know.
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medal 5073 CEO & CTO
5 years 309 days ago
I am investigating this now and will be able to recover everyone's reputation to what it was.

UPDATE (13:32 GMT): Okay I think I've already understood how this happened. It should not happen again because it was part of a one-off glitch that occurred during a bulk postpone operation this week. It relates to a distant past race in some leagues that got postponed into the present, and reputation rolled back to a value from that race. I subsequently fixed the calendars on these leagues so we should not see that again.

I will now work on restoring the reputation.
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medal 5000
5 years 309 days ago
Thanks Jack , Again much appreciated.
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medal 5073 CEO & CTO
5 years 309 days ago
They should be corrected now, please let me know if anything else needs correcting.
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medal 5000
5 years 308 days ago
Jack, thanks for explaining the issue and sorting the rep! I'm still seeing a couple of issues though:

- my drivers' stats are still affected - not sure what the exact numbers should be but I know they've had wins between them! Currently at 0 each.

- my level got reduced at the same time as my rep and hasn't been restored. I had fairly recently hit level 19 but it's saying I'm 2118xp short of level 19 now.

A fix for the XP level especially would be appreciated.

Thanks,
Sam
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medal 5073 CEO & CTO
5 years 308 days ago
I will get on to that tomorrow. I've run out of time today. It was actually a very productive day, there's just a lot to do!
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medal 5073 CEO & CTO
5 years 305 days ago
Hi Sam, this should be resolved now. It was a bit more complicated than I had first imagined to resolve, and I got sidetracked with the new league change/design balancing system.
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medal 5000
5 years 305 days ago
Hey Jack, all looks good at my end. Thanks for sorting! And the new balancing stuff is great btw. Definitely worth putting this bug to one side for!
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medal 5000
5 years 303 days ago
Jack mine is not sorted please look into my account too
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