Yes, hire and train pit crews, technicians and so would be really nice to flesh out the managing part of the game.
Everyone has sometimes better and less good stops and all average out at 4.5 seconds. But there is another thing, cars can block each other in the pit lane and depending where in the pit lane your pits are located it's more or less likely to be affected by it. More about it in
Joey's advanced guide, mainly in part 3 and the end of part 4.