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Paid to heal drivers, but did not work

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medal 5000
6 years 166 days ago (edited 6 years 165 days ago)
Hi, 

I just paid 10 tokens to heal my drivers, but it did not work. It took the 10 tokens but did not increase their health?
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medal 5176
6 years 165 days ago
Hi Craig, in order to help you, you must post from the account you are experiencing the problem for or provide the name of your team and league you are in.
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medal 5000
6 years 165 days ago
Sorry Yunus. I only run one team so not sure why it shows a different account?

My team is called Buttsy F1 and is in Preston Racing.

Cheers
Craig 
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medal 5000
6 years 164 days ago
Hi Yunus, 

Just wondering if you had a chance to look into this for me?

Another quick question - How do I sign into the forums under my real team name? I hit the forum tab in the app to bring me here but it seems to have me as a new team?

Many thanks
Craig
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medal 5176
6 years 164 days ago
Hi Craig, I've sent your account 10 tokens in regards to the original problem you wrote about.

It seems you've inadvertently created a new account using the same e-mail twice. Here's what you need to do:

1. Verify the account you are signed in with. When you tap on the forum tab in the app and log in, at the top of the page you will see a 'Play Now' button. Tap this button, then visit the Settings page.

2. If this the image below is what you see, where you do not see your typical profile picture, change the e-mail address to a different one (it doesn't even have to be valid).



3. Sign out of this account. Exit the pop-up browser (this is what pops up when you tap on the forum tab) so you can return to the app.

4. Tap on the forum tab again from the side menu. When you go to login, make sure you have tapped on the 'Sign in with iGP Manager' option and sign in normally using your e-mail and password. This should hopefully resolve the issue.
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medal 5000
6 years 163 days ago
Hi Yunus, 

Thanks for that, very much appreciated:)

Yes, it did seem that I had two accounts. I did what you said so hopefully all sorted now  

Cheers 
Craig
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medal 5176
6 years 163 days ago
:)
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