Michael Raetselhaft medal 5000 5 years 260 days ago (edited 5 years 260 days ago)
First of all the race that has finished is technically not over as it says on the home page, even though it's already 40 mins since we crossed the finish line. Weird is that it's really over for rookies and pro, but it's not for the elite tier. So we don't see the results, can't train pilots. Please, end this god forsaken race, we want to train our pilots and go sleep.
Second - I had really huge problems connecting to the game both on my laptop and app right after the race finished (de facto).
Third - during the live race I experienced several freezes that didn't allow me to gain positions that I was able to gain in addition to game running absolutely not smoothly in general. And if freezes were something that I had already become used to, abrupt and laggy cars' movement were not present before the server change.
UPD: the race was over after 1 hour of wating, but then I got connection issues (ERR CONNECTION RESET in Chrome, black screen in the app), so I wasn't even able to make this UPD. The coolest thing about all of this stuff is that I've lost a position in the race protocol once again. That's already the second time in just 3 races, what the hecking heck is going on? Seems to be not a good fun as I've been planning to fight for the championship this season.
Shaun Peters medal 5000 5 years 260 days ago
I think with the migration onto a new server unfortunately will experience some issues...I'm sure the team will iron the creases as soon as possible :)
Michael Raetselhaft medal 5000 5 years 259 days ago
Yeah, that's why I've made this thread, to let devs know these bugs exist so they could check and fix them.
Jack Basford medal 5073 
CEO & CTO 5 years 259 days ago
We're not seeing any new reports of issues today (so far). The issues yesterday were largely due to setup and configuration of the new system, things we fixed quickly. In real terms, within a couple of hours, but in your terms the entire duration of the race and the time you'd likely spend on the site yesterday.
We know exactly what most of the issues were yesterday, and frankly they were self-inflicted by trying to roll out several code updates and hotfixes in real-time at peak hours. We were too eager to improve everything we could find, and this caused a few services to trip over themselves and globally caused a slowdown in the site.
Today, everything looks better. Of course, we're expecting some ongoing teething problems with a totally new system, but for me and everyone I talk to, as this stabilizes, we're seeing a huge improvement in how everything runs.
Michael Raetselhaft medal 5000 5 years 259 days ago
I hoped these bugs were just consequences of the move and would not happen again. In fact I haven't seen any connection issues since then and the race is over as I've already said. Not sure about freezes or lags in the race viewer, but I'm just gonna check it today and post here if I experience any.
Richard Rawlings medal 5000 5 years 259 days ago
despite the migration to the new servers I can not see the videos for the parts and my stock is slowly ending up
Jack Basford medal 5073 CEO & CTO 5 years 259 days ago
Marco
despite the migration to the new servers I can not see the videos for the parts and my stock is slowly ending up
Please post in the relevant threads about such issues.
This is something which will be fixed in the next app update. This was only a server move.
