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Hq says built but not built

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medal 5000
6 years 94 days ago
Timer got to zero, received a message to say construction complete but still on 4 star as it was before so took my money wasted days and no construction.
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medal 5000
6 years 94 days ago
Reboot your game
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medal 5000
6 years 94 days ago
I did still only 4 star it should be 4.5 star but didn't upgrade
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medal 5004 Super Mod
6 years 94 days ago
I reported this question to get it investigated.
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medal 5000
6 years 94 days ago
Ive watched buildings timer run out and it did not upgrade it  untill i rebooted the game.

Did u recently become a lvl 16 manager? 

If so it could account for the stars staying the same.

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medal 5000
6 years 94 days ago
Nope been level 16 for Some time now nearly 3 weeks. 


Thank you Gert.
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medal 5000
6 years 94 days ago
Then i give up. Goodluck
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medal 5000
6 years 92 days ago (edited 6 years 92 days ago)
Ok another HQ building not built this time I built simulator building money taken timer clocked down but not built. So that's 2 building not built. Simulator building was at 3 star then after 2 days it should have got to 3.5 star but it's still at 3 stars.
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medal 6212
6 years 92 days ago
Reported to devs
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medal 5785 CEO & CTO
6 years 92 days ago
Hi Adam, rather than counting by stars, can you tell me what level it was before the upgrade and after?

Your simulator HQ is currently 3.4375 stars technically, and for some reason it's being rounded down to 3.0 I believe, as I also only see it as 3.0 stars currently. I'll check if there is a rounding error on the number of stars, but please get back to me on the levels. That would be more useful.
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medal 5000
6 years 92 days ago
Hi Jack thanks for responding I'm not sure what level both manufacturing or simulator facility were prior to upgrade but I normally look at stars and manufacturing for parts was on 4 stars I did upgrade paid money received message stating construction complete but still 4 stars so I reported that then upgraded simulator facility it was 3 stars so after another 2 days which is how long it takes to build money charged message received construction complete but still on 3 star as before.

By the way this has not happened before ever.
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medal 4985 Moderator
6 years 92 days ago
However it's bound to happen. Including 0 stars the stars rating (up to 5 yellow ones) has 11 states it can show and with level 16 most buildings also do have 16 levels and so about every 3rd upgrade won't show in the stars rating. Usually this gets a bit masked by leveling and thus loosing and regaining stars though.
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medal 5000
6 years 92 days ago
I'm building the manufacturing facility again it takes 2 days to build but if it helps I can use tokens to speed up the process and see if the star increases this time. If not then something is broken for sure. 
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medal 5004 Super Mod
6 years 92 days ago

Adam
I'm building the manufacturing facility again it takes 2 days to build but if it helps I can use tokens to speed up the process and see if the star increases this time. If not then something is broken for sure. 

Did you this time take a look at the level before starting to build, so level can be compared rather than stars?
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medal 5000
6 years 92 days ago
Nope...... ooops I didn't look and I can't see it anymore as it's already in process. But once built this time it should star up from 4 to 4.5 as it didn't last time.
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medal 5000
6 years 92 days ago

Adam
Nope...... ooops I didn't look and I can't see it anymore as it's already in process. But once built this time it should star up from 4 to 4.5 as it didn't last time.



Unless u rank up in between
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medal 5000
6 years 91 days ago
I paid 5 tokens to speed up the process and building just completed and this time the star rating increased from 4 to 4.5, but still doesn't make any sense why for the last 2 times building wasn't built on 2 differrent facilities and I was charged for them as well. 
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medal 5000
6 years 91 days ago

Frank
However it's bound to happen. Including 0 stars the stars rating (up to 5 yellow ones) has 11 states it can show and with level 16 most buildings also do have 16 levels and so about every 3rd upgrade won't show in the stars rating. Usually this gets a bit masked by leveling and thus loosing and regaining stars though.



I think this is why^^

Simple math would explain a lot
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