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Engine shop

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medal 5000
6 years 83 days ago
Engine shop don't pop up if you are out of engines and app suggests to buy more
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medal 5000
6 years 81 days ago
Same problem here :(
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medal 5000
6 years 81 days ago
I’ve just spent 10 gold for 10 engines and although the gold was taken I didn’t get any engines. Please can you refund me or add the engines? I also didn’t get the pop up when told I was out so had to go in manually. This was on the ipad app.
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medal 6212
6 years 81 days ago
Reported to devs. 
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medal 5000
6 years 81 days ago

Dan
I’ve just spent 10 gold for 10 engines and although the gold was taken I didn’t get any engines. Please can you refund me or add the engines? I also didn’t get the pop up when told I was out so had to go in manually. This was on the ipad app.



I have the same problem I spent gold and didn’t get anything in return.
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medal 5000
6 years 80 days ago
Same for me, just bought 5 engines for 6 tokens - tokens are gone, didn't receive the 5 engines though.
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medal 6212
6 years 80 days ago

Dominik 
Same for me, just bought 5 engines for 6 tokens - tokens are gone, didn't receive the 5 engines though.


Dominik you have purchased parts as 5 engines cost 5 tokens not 6.

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medal 5000
6 years 80 days ago
Any updates already?
As this bug is ruining my season :(
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medal 5000
6 years 80 days ago

M

Dominik 
Same for me, just bought 5 engines for 6 tokens - tokens are gone, didn't receive the 5 engines though.


Dominik you have purchased parts as 5 engines cost 5 tokens not 6.




Well, lets just not talk about it anymore, okay? :D My fault, I'm sorry ;-)
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medal 5000
6 years 80 days ago
Still not had my tokens back and have had to spend 10 more on engines. Please can one of the moderators refund these for me?
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medal 6212
6 years 80 days ago
Unfortunately mods don't have the required powers to able to do so but I've reported the issue to devs, hopefully soon they will sort it for you the ones who correctly purchased engines and didn't get them but if you purchased parts instead of engines by mistake then that's your own fault. 
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medal 5290 Community Manager
6 years 79 days ago
Hello,

I have reviewed the operations of your account and by mistake you have bought parts instead of engines.

I'm very sorry but I can't reverse the error, just ask you to be more careful next time.
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