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Forums > Archive > 2011-2016

2D loading problems

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Mark Jameson medal 5000
12 years 117 days ago
I am having problems with the 2D viewer not loading properly.

When i 1st started playing with the free 2D it worked fine, then when i bought it to get 2D again it would only work on IE 64 bit with  Java 64 bit and would not work with Firefox or my usual browers of Chrome. Now none work.

I have everything up to date inc flash. I have re-installed flash and jave 64/32 bit several times, i have tryed older versions and cleaning out the cache folder for java.

Some help would be appriciated.
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David Brady medal 5000
12 years 117 days ago
how far does it load? [white screen/black screen/connecting] does java load [in the taskbar] if so you can you paste [or screenshot the log] , also check your firewall/anti-virus isnt blocking ports or Java
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Mark Jameson medal 5000
12 years 117 days ago
Black Screen + Connecting, I had the Java icon disabled but i have enabled it now and the console both showing up. I have allowed the TCP port in the other post.


Java Plug-in 10.5.1.255
Using JRE version 1.7.0_05-b05 Java HotSpot(TM) Client VM
User home directory = C:\Users\Sparky
----------------------------------------------------
c: clear console window
f: finalize objects on finalization queue
g: garbage collect
h: display this help message
l: dump classloader list
m: print memory usage
o: trigger logging
q: hide console
r: reload policy configuration
s: dump system and deployment properties
t: dump thread list
v: dump thread stack
x: clear classloader cache
0-5: set trace level to <n>
----------------------------------------------------
Version 03-04-12_2
u1: 1175
Connecting...
Connected.
Settled at 60 fps.
RaceStartTime[time:1342267200]
TrackInitMessage[trackId:15, lapCount:26]
Loading Track 15 - Japan
Loading Track 553698bytes...
Completed loading track.
TeamInit[teamId:3027 teamColor:16748544 driver1Id:1033 driver2Id:0 weatherForecastMinutes:3 kersEnabled:true drsEnabled:true name:Sir Rayner Racing]
TeamInit[teamId:3050 teamColor:65280 driver1Id:14770 driver2Id:0 weatherForecastMinutes:4 kersEnabled:true drsEnabled:true name:Strickland GP]
TeamInit[teamId:3056 teamColor:16777215 driver1Id:6935 driver2Id:0 weatherForecastMinutes:2 kersEnabled:true drsEnabled:true name:Marlboro Team Zappa]
TeamInit[teamId:3136 teamColor:10159879 driver1Id:7029 driver2Id:0 weatherForecastMinutes:3 kersEnabled:true drsEnabled:true name:KMA Farmer Racing]
TeamInit[teamId:3148 teamColor:2587882 driver1Id:19012 driver2Id:0 weatherForecastMinutes:5 kersEnabled:true drsEnabled:true name:Hitman Hartley Racing]
TeamInit[teamId:3149 teamColor:255 driver1Id:455 driver2Id:0 weatherForecastMinutes:1 kersEnabled:true drsEnabled:true name:Stevensons Fast Clowns]
TeamInit[teamId:3179 teamColor:4315945 driver1Id:19438 driver2Id:0 weatherForecastMinutes:0 kersEnabled:true drsEnabled:true name:CAR]
TeamInit[teamId:3320 teamColor:15016674 driver1Id:11826 driver2Id:0 weatherForecastMinutes:3 kersEnabled:true drsEnabled:true name:Duct Tape Racing]
TeamInit[teamId:3407 teamColor:255 driver1Id:5245 driver2Id:0 weatherForecastMinutes:5 kersEnabled:true drsEnabled:true name:Wrights Performance Racing]
TeamInit[teamId:3411 teamColor:16763955 driver1Id:8924 driver2Id:0 weatherForecastMinutes:0 kersEnabled:true drsEnabled:true name:Travis Kerslake Racing]
TeamInit[teamId:3598 teamColor:16255491 driver1Id:2894 driver2Id:0 weatherForecastMinutes:3 kersEnabled:true drsEnabled:true name:Michael Yeo Motorsport]
TeamInit[teamId:3599 teamColor:11776947 driver1Id:15499 driver2Id:0 weatherForecastMinutes:0 kersEnabled:true drsEnabled:true name:Ryan Kerslake Racing]
TeamInit[teamId:3612 teamColor:5701462 driver1Id:13771 driver2Id:0 weatherForecastMinutes:1 kersEnabled:true drsEnabled:true name:Betts Motorsport]
TeamInit[teamId:3623 teamColor:65535 driver1Id:26860 driver2Id:0 weatherForecastMinutes:5 kersEnabled:true drsEnabled:true name:Roopes Team]
TeamInit[teamId:3637 teamColor:11776947 driver1Id:14115 driver2Id:0 weatherForecastMinutes:0 kersEnabled:true drsEnabled:true name:Anthony Kerslake Racing]
TeamInit[teamId:4299 teamColor:11776947 driver1Id:20081 driver2Id:0 weatherForecastMinutes:1 kersEnabled:true drsEnabled:true name:Jackson Motorsports]
TeamInit[teamId:4350 teamColor:5679871 driver1Id:18509 driver2Id:0 weatherForecastMinutes:3 kersEnabled:true drsEnabled:true name:Team Parry]
TeamInit[teamId:4568 teamColor:11776947 driver1Id:6958 driver2Id:0 weatherForecastMinutes:0 kersEnabled:false drsEnabled:true name:Rabbit Runners]
TeamInit[teamId:4948 teamColor:3801088 driver1Id:26761 driver2Id:0 weatherForecastMinutes:0 kersEnabled:false drsEnabled:true name:Monster Energy Motorsports]
TeamInit[teamId:5574 teamColor:15694606 driver1Id:4667 driver2Id:0 weatherForecastMinutes:3 kersEnabled:false drsEnabled:true name:Team Broote]
TeamInit[teamId:5941 teamColor:16711680 driver1Id:23873 driver2Id:0 weatherForecastMinutes:0 kersEnabled:false drsEnabled:true name:Bridgestone Motorsport]
TeamInit[teamId:6144 teamColor:15890953 driver1Id:24017 driver2Id:0 weatherForecastMinutes:0 kersEnabled:false drsEnabled:true name:DV8 Motorsports]
TeamInit[teamId:6259 teamColor:5969430 driver1Id:6799 driver2Id:0 weatherForecastMinutes:0 kersEnabled:false drsEnabled:true name:DV8 Racing]
TeamInit[teamId:6385 teamColor:16711680 driver1Id:2653 driver2Id:0 weatherForecastMinutes:0 kersEnabled:false drsEnabled:false name:AiM Autosport]
ManagerInit[id:1175 name:Mark Jameson teamId:780]
RaceStateMessage[raceState:2]
Race has finished.
RaceStartTime[time:1342267200]
LapNumberMessage[lapNumber:27]
WeatherMessage[description:Cloudy tempertatureC:27.0 windDirection:0.25 windSpeedKph:17.702784 iconUrl:http://igpmanager.com/play/content/misc/igp/image/weather/cloudy.gif]
CommentaryMessage[info:D Jimenez overtakes A Johnson priority:1 seconds:15]
MessageBestLap[seconds:87.05918554743857]
MessageBestS1[seconds:28.604573908975453]
MessageBestS2[seconds:30.805051735717825]
MessageBestS3[seconds:27.40729138493589]
TrackWetness[wetness:0.0]
DriverInitMessage[driverId:455 teamId:3149 gridPosition:9 name:J Nguyen carNumber:4 img:http://igpmanager.com/play/content/misc/igp/image/dm.gif nation:AU]
DriverInitMessage[driverId:1033 teamId:3027 gridPosition:13 name:A Angulo carNumber:3 img:http://igpmanager.com/play/content/misc/igp/image/dm.gif nation:CO]
DriverInitMessage[driverId:2653 teamId:6385 gridPosition:22 name:K Moore carNumber:30 img:http://igpmanager.com/play/content/misc/igp/image/dm.gif nation:IE]
DriverInitMessage[driverId:2894 teamId:3598 gridPosition:16 name:S Malhotra (R) carNumber:21 img:http://igpmanager.com/play/content/misc/igp/image/dm.gif nation:IN]
DriverInitMessage[driverId:4667 teamId:5574 gridPosition:24 name:B Gomes carNumber:26 img:http://igpmanager.com/play/content/misc/igp/image/dm.gif nation:PT]
DriverInitMessage[driverId:5245 teamId:3407 gridPosition:10 name:B López carNumber:15 img:http://igpmanager.com/play/content/misc/igp/image/dm.gif nation:US]
DriverInitMessage[driverId:6799 teamId:6259 gridPosition:12 name:E Johnson carNumber:29 img:http://igpmanager.com/play/content/misc/igp/image/dm.gif nation:AU]
DriverInitMessage[driverId:6935 teamId:3056 gridPosition:2 name:L Brown carNumber:2 img:http://igpmanager.com/play/content/misc/igp/image/dm.gif nation:AU]
DriverInitMessage[driverId:6958 teamId:4568 gridPosition:8 name:H Walker carNumber:17 img:http://igpmanager.com/play/content/misc/igp/image/dm.gif nation:AU]
DriverInitMessage[driverId:7029 teamId:3136 gridPosition:3 name:A Johnson carNumber:8 img:http://igpmanager.com/play/content/misc/igp/image/dm.gif nation:AU]
DriverInitMessage[driverId:8924 teamId:3411 gridPosition:19 name:J Anderson carNumber:7 img:http://igpmanager.com/play/content/misc/igp/image/dm.gif nation:CA]
DriverInitMessage[driverId:11826 teamId:3320 gridPosition:11 name:D Jimenez carNumber:14 img:http://igpmanager.com/play/content/misc/igp/image/dm.gif nation:ES]
DriverInitMessage[driverId:13771 teamId:3612 gridPosition:21 name:J Hunt carNumber:20 img:http://igpmanager.com/play/content/misc/igp/image/dm.gif nation:GB]
DriverInitMessage[driverId:14115 teamId:3637 gridPosition:18 name:J Mansell carNumber:11 img:http://igpmanager.com/play/content/misc/igp/image/dm.gif nation:GB]
DriverInitMessage[driverId:14770 teamId:3050 gridPosition:5 name:D Fotopoulos carNumber:6 img:http://igpmanager.com/play/content/misc/igp/image/dm.gif nation:GR]
DriverInitMessage[driverId:15499 teamId:3599 gridPosition:14 name:R Perei (R) carNumber:13 img:http://igpmanager.com/play/content/misc/igp/image/dm.gif nation:HU]
DriverInitMessage[driverId:18509 teamId:4350 gridPosition:6 name:M Calvi carNumber:12 img:http://igpmanager.com/play/content/misc/igp/image/dm.gif nation:IT]
DriverInitMessage[driverId:19012 teamId:3148 gridPosition:17 name:K Sato carNumber:9 img:http://igpmanager.com/play/content/misc/igp/image/dm.gif nation:JP]
DriverInitMessage[driverId:19438 teamId:3179 gridPosition:15 name:S Nakasone carNumber:16 img:http://igpmanager.com/play/content/misc/igp/image/df.gif nation:JP]
DriverInitMessage[driverId:20081 teamId:4299 gridPosition:4 name:N Zarins carNumber:10 img:http://igpmanager.com/play/content/misc/igp/image/dm.gif nation:LV]
DriverInitMessage[driverId:23873 teamId:5941 gridPosition:20 name:B Santos carNumber:27 img:http://igpmanager.com/play/content/misc/igp/image/dm.gif nation:PT]
DriverInitMessage[driverId:24017 teamId:6144 gridPosition:23 name:J Mota carNumber:28 img:http://igpmanager.com/play/content/misc/igp/image/dm.gif nation:PT]
DriverInitMessage[driverId:26761 teamId:4948 gridPosition:7 name:A Brown carNumber:19 img:http://igpmanager.com/play/content/misc/igp/image/dm.gif nation:US]
DriverInitMessage[driverId:26860 teamId:3623 gridPosition:1 name:J Flores carNumber:1 img:http://igpmanager.com/play/content/misc/igp/image/dm.gif nation:US]
DriverModeMessage[driverId:455 drivingMode:2]
DriverModeMessage[driverId:1033 drivingMode:2]
DriverModeMessage[driverId:2653 drivingMode:2]
DriverModeMessage[driverId:2894 drivingMode:2]
DriverModeMessage[driverId:4667 drivingMode:2]
DriverModeMessage[driverId:5245 drivingMode:2]
DriverModeMessage[driverId:6799 drivingMode:2]
DriverModeMessage[driverId:6935 drivingMode:2]
DriverModeMessage[driverId:6958 drivingMode:2]
DriverModeMessage[driverId:7029 drivingMode:2]
DriverModeMessage[driverId:8924 drivingMode:2]
DriverModeMessage[driverId:11826 drivingMode:2]
DriverModeMessage[driverId:13771 drivingMode:2]
DriverModeMessage[driverId:14115 drivingMode:2]
DriverModeMessage[driverId:14770 drivingMode:2]
DriverModeMessage[driverId:15499 drivingMode:2]
DriverModeMessage[driverId:18509 drivingMode:2]
DriverModeMessage[driverId:19012 drivingMode:2]
DriverModeMessage[driverId:19438 drivingMode:2]
DriverModeMessage[driverId:20081 drivingMode:2]
DriverModeMessage[driverId:23873 drivingMode:2]
DriverModeMessage[driverId:24017 drivingMode:2]
DriverModeMessage[driverId:26761 drivingMode:2]
DriverModeMessage[driverId:26860 drivingMode:2]
MessageCarPosition[driverId:455 position:6 time:3198.750465631485]
MessageCarPosition[driverId:1033 position:5 time:3190.5004966259003]
MessageCarPosition[driverId:2653 position:21 time:3536.000656604767]
MessageCarPosition[driverId:2894 position:18 time:3514.7503604888916]
MessageCarPosition[driverId:4667 position:24 time:3545.5006115436554]
MessageCarPosition[driverId:5245 position:11 time:3592.7503604888916]
MessageCarPosition[driverId:6799 position:19 time:3531.750631570816]
MessageCarPosition[driverId:6935 position:2 time:2991.5005395412445]
MessageCarPosition[driverId:6958 position:20 time:3534.750400543213]
MessageCarPosition[driverId:7029 position:15 time:3657.9997334480286]
MessageCarPosition[driverId:8924 position:8 time:3384.75043964386]
MessageCarPosition[driverId:11826 position:14 time:3657.999727487564]
MessageCarPosition[driverId:13771 position:22 time:3536.0006625652313]
MessageCarPosition[driverId:14115 position:10 time:3579.000465631485]
MessageCarPosition[driverId:14770 position:4 time:3189.7504925727844]
MessageCarPosition[driverId:15499 position:9 time:3393.250685453415]
MessageCarPosition[driverId:18509 position:7 time:3270.7505724430084]
MessageCarPosition[driverId:19012 position:12 time:3592.750366449356]
MessageCarPosition[driverId:19438 position:16 time:3492.500302553177]
MessageCarPosition[driverId:20081 position:3 time:3001.2506544589996]
MessageCarPosition[driverId:23873 position:17 time:3514.750353574753]
MessageCarPosition[driverId:24017 position:23 time:3545.500605583191]
MessageCarPosition[driverId:26761 position:13 time:3586.2502915859222]
MessageCarPosition[driverId:26860 position:1 time:2982.5007565021515]
TyreCompound[driverId:455 compound:2]
TyreCompound[driverId:1033 compound:2]
TyreCompound[driverId:2653 compound:2]
TyreCompound[driverId:2894 compound:2]
TyreCompound[driverId:4667 compound:2]
TyreCompound[driverId:5245 compound:2]
TyreCompound[driverId:6799 compound:2]
TyreCompound[driverId:6935 compound:1]
TyreCompound[driverId:6958 compound:1]
TyreCompound[driverId:7029 compound:2]
TyreCompound[driverId:8924 compound:2]
TyreCompound[driverId:11826 compound:1]
TyreCompound[driverId:13771 compound:1]
TyreCompound[driverId:14115 compound:2]
TyreCompound[driverId:14770 compound:1]
TyreCompound[driverId:15499 compound:2]
TyreCompound[driverId:18509 compound:2]
TyreCompound[driverId:19012 compound:2]
TyreCompound[driverId:19438 compound:2]
TyreCompound[driverId:20081 compound:2]
TyreCompound[driverId:23873 compound:2]
TyreCompound[driverId:24017 compound:2]
TyreCompound[driverId:26761 compound:2]
TyreCompound[driverId:26860 compound:1]
MessagePersonalBestLap[driverId:455 seconds:91.19255352660184]
MessagePersonalBestLap[driverId:1033 seconds:90.30361228296215]
MessagePersonalBestLap[driverId:2653 seconds:93.31226701211835]
MessagePersonalBestLap[driverId:2894 seconds:91.91851850593707]
MessagePersonalBestLap[driverId:4667 seconds:92.30082966182317]
MessagePersonalBestLap[driverId:5245 seconds:91.54741023916677]
MessagePersonalBestLap[driverId:6799 seconds:92.7828062726926]
MessagePersonalBestLap[driverId:6935 seconds:87.18523129762661]
MessagePersonalBestLap[driverId:6958 seconds:90.02586074337387]
MessagePersonalBestLap[driverId:7029 seconds:90.87213521395415]
MessagePersonalBestLap[driverId:8924 seconds:90.14818738331451]
MessagePersonalBestLap[driverId:11826 seconds:90.54508588851695]
MessagePersonalBestLap[driverId:13771 seconds:91.9906577132756]
MessagePersonalBestLap[driverId:14115 seconds:91.81613157493575]
MessagePersonalBestLap[driverId:14770 seconds:90.08244502462367]
MessagePersonalBestLap[driverId:15499 seconds:90.88169238480123]
MessagePersonalBestLap[driverId:18509 seconds:90.61524322054265]
MessagePersonalBestLap[driverId:19012 seconds:90.16724374116416]
MessagePersonalBestLap[driverId:19438 seconds:90.99125315292076]
MessagePersonalBestLap[driverId:20081 seconds:88.94393015220476]
MessagePersonalBestLap[driverId:23873 seconds:92.25243319776928]
MessagePersonalBestLap[driverId:24017 seconds:93.39038604279085]
MessagePersonalBestLap[driverId:26761 seconds:91.87747796071972]
MessagePersonalBestLap[driverId:26860 seconds:87.05918554743857]
MessagePersonalBestS1[driverId:455 seconds:30.2420885826823]
MessagePersonalBestS1[driverId:1033 seconds:29.95771048170127]
MessagePersonalBestS1[driverId:2653 seconds:30.821028859964827]
MessagePersonalBestS1[driverId:2894 seconds:30.020865539857823]
MessagePersonalBestS1[driverId:4667 seconds:30.43914134404713]
MessagePersonalBestS1[driverId:5245 seconds:29.927563786371138]
MessagePersonalBestS1[driverId:6799 seconds:30.77326263300165]
MessagePersonalBestS1[driverId:6935 seconds:28.604573908975453]
MessagePersonalBestS1[driverId:6958 seconds:29.783301422005934]
MessagePersonalBestS1[driverId:7029 seconds:29.235804891832686]
MessagePersonalBestS1[driverId:8924 seconds:29.912059094721826]
MessagePersonalBestS1[driverId:11826 seconds:29.369288659379436]
MessagePersonalBestS1[driverId:13771 seconds:29.825013886917986]
MessagePersonalBestS1[driverId:14115 seconds:29.955884935363997]
MessagePersonalBestS1[driverId:14770 seconds:29.427493291429528]
MessagePersonalBestS1[driverId:15499 seconds:30.07030909344394]
MessagePersonalBestS1[driverId:18509 seconds:30.14644572129282]
MessagePersonalBestS1[driverId:19012 seconds:29.863118164857042]
MessagePersonalBestS1[driverId:19438 seconds:29.714052798271496]
MessagePersonalBestS1[driverId:20081 seconds:29.627085912466555]
MessagePersonalBestS1[driverId:23873 seconds:30.486470296418247]
MessagePersonalBestS1[driverId:24017 seconds:30.790249816971027]
MessagePersonalBestS1[driverId:26761 seconds:30.304970815589513]
MessagePersonalBestS1[driverId:26860 seconds:28.74078549553269]
MessagePersonalBestS2[driverId:455 seconds:32.243053971684276]
MessagePersonalBestS2[driverId:1033 seconds:32.13930077443547]
MessagePersonalBestS2[driverId:2653 seconds:33.11012796801219]
MessagePersonalBestS2[driverId:2894 seconds:32.75627723959451]
MessagePersonalBestS2[driverId:4667 seconds:32.379305076769015]
MessagePersonalBestS2[driverId:5245 seconds:32.19500714180276]
MessagePersonalBestS2[driverId:6799 seconds:32.89007230672496]
MessagePersonalBestS2[driverId:6935 seconds:31.173366003715273]
MessagePersonalBestS2[driverId:6958 seconds:31.973694667915424]
MessagePersonalBestS2[driverId:7029 seconds:31.984806293904512]
MessagePersonalBestS2[driverId:8924 seconds:32.04496519156601]
MessagePersonalBestS2[driverId:11826 seconds:32.40890586536625]
MessagePersonalBestS2[driverId:13771 seconds:32.343612980828766]
MessagePersonalBestS2[driverId:14115 seconds:32.62937197656902]
MessagePersonalBestS2[driverId:14770 seconds:31.94251180262586]
MessagePersonalBestS2[driverId:15499 seconds:31.967699429003915]
MessagePersonalBestS2[driverId:18509 seconds:31.729438511216358]
MessagePersonalBestS2[driverId:19012 seconds:31.486854820291683]
MessagePersonalBestS2[driverId:19438 seconds:32.465396491589445]
MessagePersonalBestS2[driverId:20081 seconds:31.765913101296974]
MessagePersonalBestS2[driverId:23873 seconds:32.74466630688039]
MessagePersonalBestS2[driverId:24017 seconds:33.20817992652064]
MessagePersonalBestS2[driverId:26761 seconds:32.657194290295365]
MessagePersonalBestS2[driverId:26860 seconds:30.805051735717825]
MessagePersonalBestS3[driverId:455 seconds:28.510003127410982]
MessagePersonalBestS3[driverId:1033 seconds:27.87242274586106]
MessagePersonalBestS3[driverId:2653 seconds:29.08508408533544]
MessagePersonalBestS3[driverId:2894 seconds:28.436216235188795]
MessagePersonalBestS3[driverId:4667 seconds:28.890054667400364]
MessagePersonalBestS3[driverId:5245 seconds:28.76719218402286]
MessagePersonalBestS3[driverId:6799 seconds:28.932061722168328]
MessagePersonalBestS3[driverId:6935 seconds:27.40729138493589]
MessagePersonalBestS3[driverId:6958 seconds:28.190265547248146]
MessagePersonalBestS3[driverId:7029 seconds:28.409869896628607]
MessagePersonalBestS3[driverId:8924 seconds:28.11445908888254]
MessagePersonalBestS3[driverId:11826 seconds:28.477491303813565]
MessagePersonalBestS3[driverId:13771 seconds:28.434845789367955]
MessagePersonalBestS3[driverId:14115 seconds:28.600323515052423]
MessagePersonalBestS3[driverId:14770 seconds:28.3199345876601]
MessagePersonalBestS3[driverId:15499 seconds:28.361733812250804]
MessagePersonalBestS3[driverId:18509 seconds:27.993981048784917]
MessagePersonalBestS3[driverId:19012 seconds:28.447643015268113]
MessagePersonalBestS3[driverId:19438 seconds:28.326861601179644]
MessagePersonalBestS3[driverId:20081 seconds:27.55093113844123]
MessagePersonalBestS3[driverId:23873 seconds:28.768971722141487]
MessagePersonalBestS3[driverId:24017 seconds:29.071484604177385]
MessagePersonalBestS3[driverId:26761 seconds:28.66938387805203]
MessagePersonalBestS3[driverId:26860 seconds:27.513348316188058]
ManagerJoin[id:4762 name:Tim Jackson teamId:4299]
ManagerJoin[id:6442 name:Michael Clark teamId:5941]
ManagerJoin[id:1175 name:Mark Jameson teamId:780]
[Note] No team for connecting manager.
[Note] Setting connecting manager color to gray.
Downloading track image...
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Mark Jameson medal 5000
12 years 117 days ago
Really need to get this working today too as i have 2 races,1 is 30 mins ahead of the other (2 x 2D 3 month accounts)
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Andrew Wiseman medal 5000
12 years 116 days ago
What kind of Internet connection are you using?  What is the longest you have left it to load?  It's getting to the stage of downloading the track image, and these are about 1MB - 2MB so it seems something is going wrong during that download process.  If you are on a very slow connection it might just take a while.
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Mark Jameson medal 5000
12 years 116 days ago
Sorted it (i hope at least it stays ok)

My internet connection is fine 1.8-2MB/s

I completly uninstalled all adobe and Java items, restarted and installed an older version of Java(6u33), it now works and i hope it stays this way lol.

I think it might of been Java 7u5 or JavaFX 2.1 that comes with it, or even a combination of both.

Edit. It wasn't a case of my download speeds it would just not download at all.
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