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Unresolved
Unable To See Teams

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medal 5000
6 years 5 days ago
When you click on CARS tab, then go to REVIEW it shows you how developed your car is against others. 
Where there more than 1 team it says 2 teams or 3 teams etc, but I can longer see who these teams are. 

This only started happening a few days ago. 
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medal 5290 Community Manager
6 years 5 days ago
Hello,

Can you share a screenshot please?
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medal 5000
6 years 5 days ago
On Browser there is a tool tip for the "2 team". This tool tip shows their names. But I have no clue how get this tool tip in the App.
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medal 5000
6 years 5 days ago

José
Hello,

Can you share a screenshot please?



I can’t show a screenshot because there’s nothing to show - that’s the problem. 

I used to be able to tap on the words ‘2 teams’, or ‘3 teams’, but nothing happens when I tap.
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medal 5176
6 years 5 days ago

Steve

José
Hello,

Can you share a screenshot please?



I can’t show a screenshot because there’s nothing to show - that’s the problem. 

I used to be able to tap on the words ‘2 teams’, or ‘3 teams’, but nothing happens when I tap.


Hi Steve, we want to see a screenshot of what you see when you tap on the 'Review' button.

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medal 5000
6 years 5 days ago
Where it says 2 teams, nothing happens no matter where I tap.
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medal 5176
6 years 5 days ago
If you tap on the i symbol next to '2 teams', you should be able to see who the 2 best teams are.
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medal 5000
6 years 4 days ago

Yunus
If you tap on the i symbol next to '2 teams', you should be able to see who the 2 best teams are.



Yes. I know I should, but the whole point of this thread is that it does not work. When I tap there, or anywhere, nothing happens. 
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medal 5176
6 years 3 days ago
That is unusual. Have you tried re-installing the app on your tablet?
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medal 5000
6 years 3 days ago

Yunus
That is unusual. Have you tried re-installing the app on your tablet?



Tried this earlier and again just now to make sure, but didn’t make any difference. 

It’s like there’s no hyperlink, so I’m just clicking on text that doesn’t do anything - does that make sense?
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medal 5176
6 years 2 days ago
Yes, I do understand. Tapping/clicking on the text doesn't do anything on all OS platforms, however, tapping the tooltip symbol (the i in the blue circle) brings up the names of the teams, as I just tested on an Android tablet.

Are you using an Android or iOS tablet?
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medal 5000
6 years 2 days ago
iOS - tried clicking the little i too but nothing. 
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medal 5000
5 years 362 days ago
Steve
Teste
Yunus
That is unusual. Have you tried re-installing the app on your tablet?



Tried this earlier and again just now to make sure, but didn’t make any difference. 

It’s like there’s no hyperlink, so I’m just clicking on text that doesn’t do anything - does that make sense?




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medal 5176
5 years 357 days ago
A bit slow to update, but I've discovered that tooltips aren't working correctly on iOS. It will be fixed when Jack has the moment to look into it.
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medal 5000
5 years 354 days ago

Yunus
A bit slow to update, but I've discovered that tooltips aren't working correctly on iOS. It will be fixed when Jack has the moment to look into it.



Ok thanks. 
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medal 5176
5 years 348 days ago
Hi Steve, are tooltips working for you now?
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