Play SyncBot medal 5000 5 years 357 days ago (edited 5 years 357 days ago)
It is very slow in races the game is very bugged stopping It's very bad the game is freezing all the time
Please solve that many teams are being harmed
I will be grateful for the attention to this problem.
Gert Rose medal 5004 Super Mod 5 years 357 days ago
Moved to bugs forum.
Charles, you say you are playing on the mobile app. Which device do you have? iOS or Android? Which version? Which version of the app do you use? Are you using it on wifi or data connection?
Play SyncBot medal 5000 5 years 356 days ago
I'm using wifi my mobile app is android MOTO G 4 latest generation Even though it slows down my internet is 5 Mega There are many days that I am not able to run right the game hangs to much
Gert Rose medal 5004 Super Mod 5 years 356 days ago
Hi Charles, I've reported this to the staff to look into.
Play SyncBot medal 5000 5 years 356 days ago
Thanks test in another mobile device gave the same problem At first I thought that it was a problem of my internet plus the internet is good Hopefully it will be resolved soon.
Thanks for reporting @Gert Rose
José Trujillo medal 5290 
Community Manager 5 years 351 days ago
Hello,
If you experience this error again please share the Race ID with us so we can investigate it.
Play SyncBot medal 5000 5 years 350 days ago
https://igpmanager.com/app/d=result&id=21560098&tab=race
The screen is very lag impossible to watch the race
My mobile app is last generation G4 bike
My internet is 5 Megas
Already tested on PC is the same problem
I've already been playing hard for many days.
I've done everything I could to improve clean cache.
Nothing resolves
I sent the race IP
Play SyncBot medal 5000 5 years 347 days ago
José Trujillo Of course my account has no problems
The problem is the game server My account is perfect.
If they can not solve a problem, we end support
Good night !
José Trujillo medal 5290 Community Manager 5 years 347 days ago
Hello,
I appreciate your wait, we continue working on the resolution of this error, has nothing to do with your account or servers. We hope to test it along with the beta testers in the coming days to finally apply this patch to the game.
Play SyncBot medal 5000 5 years 347 days ago
Thank you , we thank the attention of the game
Richard Herman medal 5000 5 years 347 days ago
What tracks does this happen at?
Guest