Play SyncBot 5000 6 years 192 days ago (edited 6 years 192 days ago)
It is very slow in races the game is very bugged stopping It's very bad the game is freezing all the time
Please solve that many teams are being harmed
I will be grateful for the attention to this problem.
Charles, you say you are playing on the mobile app. Which device do you have? iOS or Android? Which version? Which version of the app do you use? Are you using it on wifi or data connection?
I'm using wifi my mobile app is android MOTO G 4 latest generation Even though it slows down my internet is 5 Mega There are many days that I am not able to run right the game hangs to much
Thanks test in another mobile device gave the same problem At first I thought that it was a problem of my internet plus the internet is good Hopefully it will be resolved soon.
Thanks for reporting @Gert Rose
José Trujillo 5067 Community Manager 6 years 186 days ago
Hello,
If you experience this error again please share the Race ID with us so we can investigate it.
https://igpmanager.com/app/d=result&id=21560098&tab=race
The screen is very lag impossible to watch the race
My mobile app is last generation G4 bike
My internet is 5 Megas
Already tested on PC is the same problem
I've already been playing hard for many days.
I've done everything I could to improve clean cache.
Nothing resolves
José Trujillo Of course my account has no problems
The problem is the game server My account is perfect.
If they can not solve a problem, we end support
Good night !
José Trujillo 5067 Community Manager 6 years 182 days ago
Hello,
I appreciate your wait, we continue working on the resolution of this error, has nothing to do with your account or servers. We hope to test it along with the beta testers in the coming days to finally apply this patch to the game.
Community Manager