Natalie Pink medal 5000 5 years 351 days ago (edited 5 years 350 days ago)
What did you try to do?
Used 5 tokens to complete boost upgrade
What happened instead?
Nothing, tokens was used/taken but no change to boost levels :-(
Did the problem happen while using wi-fi, mobile data, or both?
Mobile data
Did the bug happen in the app, on PC, or both?
App
What is the model of your device?
iPhone 8+
What is the operating system
iOS
What is the version number of the operating system?
Lastest version 12.1.3
Can the bug be reproduced?
Not that I’m sure of
Additional comments:
Have started another boost upgrade, but obviously disappointed my last attempt didn’t work
Yunus Unia Blunion medal 5176 5 years 351 days ago (edited 5 years 351 days ago)
Hi Adam, which building were you upgrading/completing?
Yunus Unia Blunion medal 5176 5 years 351 days ago
I see you upgraded the technology building, but you didn't purchase the boost upgrade before upgrading the technology building again.
For the time being you will need to wait until the upgrade is complete, then purchase the boost upgrades before upgrading the technology building again.
Natalie Pink medal 5000 5 years 351 days ago (edited 5 years 351 days ago)
It didn't give me the option to purchase the upgrade option. It just went back to as if i'd not started or completed the level upgrade ? ?
Cole Trickle medal 5000 5 years 351 days ago (edited 5 years 350 days ago)
I think I recently had the same issue. If you visit Tech building moments after update, there is no option to purchase DRS/Boost. Their is only a weird dialog asking for 500k or so. Clicking starts upgrade of building to next level.
@Adam: wait a minute or two after upgrade is finished.
@Devs: please look into it.
Yunus Unia Blunion medal 5176 5 years 351 days ago
I'll test for it and will post back here when I find out more. To ensure I can reproduce it, I will be waiting the full 5 days it takes to develop the building and keeping an eye on it as it draws closer to completing the upgrade.
Natalie Pink medal 5000 5 years 350 days ago
Ok not sure how that helps me, but hey, whatever you think is best
Natalie Pink medal 5000 5 years 348 days ago
Any updates on this at all? Thank you
Yunus Unia Blunion medal 5176 5 years 346 days ago
Hi Adam, sorry for the delay.
I've returned to you the tokens you spent on speeding up the development and 6 tokens for any inconvenience caused.
At this time, I am still investigating this issue, so I do not have any news regarding it currently.
Natalie Pink medal 5000 5 years 346 days ago
Thank, i've upgraded the technology building since with both my accounts & both was using wifi, no problems so i must have been a bit too quick or just had bad phone signal, thank you again
