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rewards point

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medal 5000
12 years 19 days ago
i have paid for rewards point, on igp result that i have paid, but igp don't add me the rewards point? why?
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medal 5000
12 years 19 days ago
i tihnk it can up to 48 hours for the points to be added. 
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medal 5000
12 years 19 days ago
ok thanks :)
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medal 5000
12 years 18 days ago
reward points*
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medal 5029 CEO & CTO
12 years 18 days ago
Hi Omar, I've added the reward points to your account.

For some reason they didn't go through, thanks for reporting it. There have been a few glitches with these and once some of the updates are done I'll definitely need to look in to why they aren't going through.
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medal 5000
11 years 355 days ago
Hi guys, i have the same problem, i bought points today but..i don't see it ingame :(
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medal 5029 CEO & CTO
11 years 354 days ago
Hi Diego,
Your points are added.

I'll take a look at this code now to fix it, haven't had a chance recently.
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medal 5029 CEO & CTO
11 years 354 days ago
Update: It seems to be related to exactly the same thing which has caused race preparation to close early, the server time was about a minute off.

That is a bit odd, because last time I checked (that time for the race lockout) it didn't say that. Hopefully now both issues will be resolved.
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medal 5000
11 years 354 days ago
I still don't understand why prep locked early but races started bang on the correct time. If the server was out by a minute, shouldn't everything start a minute early?
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medal 5029 CEO & CTO
11 years 354 days ago
The simulator is on another server now since the migration, that's part of the change. So it will be running on a different clock.
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medal 5000
11 years 354 days ago
Practice is still locking out a minute early btw.. I completely forgot about my setups until now (1.28pm) and by the time I quickly logged on at 1.29pm setups were already locked out :(
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medal 5029 CEO & CTO
11 years 354 days ago
They have only just changed it now, so it probably wasn't correct earlier Richard.

Keep me updated on how it goes for the next race.
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medal 5000
11 years 354 days ago
The race I just had still closed the setups a bit early. I don't normally wait to so close but I was on my last 2 test laps and it just stopped responding. When I went to check on the status on the home page, sure enough it showed locked but still said I had about 45 seconds to go. Guess the lesson is to do your practice laps before letting the dogs out? :p
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medal 5000
11 years 352 days ago
So should there be some processing time when purchasing sub or rewards points?
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medal 5029 CEO & CTO
11 years 352 days ago
"Tero
So should there be some processing time when purchasing sub or rewards points?

None at all for subscriptions, but 2 minutes for reward points.
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medal 5000
11 years 325 days ago
Did the rewards get changed? 
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