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Forums > Global Forums (English) > Bugs

Solved
Transfer

This thread is closed because it is solved.
1
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Marc Buntsma 5000
6 years 61 days ago
Wat probeerde je te doen?
To buy a TD

Wat gebeurde er in plaats daarvan?
The tokens were gone from my wallet but i didnt received the TD staff member

Deed het probleem zich voor terwijl je wifi of mobiele data gebruikte, of bij beide?
Wi-fi

Deed het probleem zich voor in de app, op PC of op beide?
App

Wat is het model van je toestel?
Samsung s8

Welk besturingssysteem?
Android

Wat is de versie van het besturingssysteem?
The newest

Kan het probleem gereproduceerd worden?
No idea

Bijkomende opmerkingen:
Marc Buntsma 5000
6 years 58 days ago
Can someone look into this? It costed me 9 tokens and i didnt received the td. Thanks in advance
Marc Buntsma 5000
6 years 51 days ago
Is it allready working? And is the problem fixed? 
Gert Rose 5000 Super Mod
6 years 50 days ago
Hi Bram,
I'm sorry no one has replied to this thread yet for 10 days. I have flagged your problem to support, they can investigate and compensate your Tokens.
Gert Rose 5000 Super Mod
6 years 50 days ago
Enzo, please create a new topic for your problem, mixing several problems in one thread makes it difficult to follow up things.
José Trujillo 5104 Community Manager
6 years 34 days ago
Hello,

I'm really sorry about the wait, the support team has a lot of work, I've taken your case personally. I have sent you 15 tokens as compensation.
This topic has been closed by the moderator
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