Unresolved

Android Stuck on Portrait

What did you try to do?
Open the App

What happened instead?
Instead of iGP Manager being in landscape as per usual, since the recent update my app opens (and is stuck) in portrait orientation

Did the problem happen while using wi-fi, mobile data, or both?
Mobile data

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Lenovo TB-X304F

What is the operating system?
Android

What is the version number of the operating system?
8.1.0

Can the bug be reproduced?
Every time I open the app since the last update

Additional comments:
Reduced screen size cut to incorrect orientation on screen

To be specific about this problem, when i open the app on my Tablet, it immediately orientates the screen to Portrait orientation. I have done all the usual fixes even uninstalled the app and re-installed it. 
There is no difference if it turn the auto-rotate on of off on my device.
Hope a resolution can be found before tonight's race as it will hinder my ability to play on a much reduced screen size because of this issue.

Thank you Jack for your timely response, really do appreciate it.

Regards

Sean

Have the same issue..I will re-install just now :)

Edit: Re-installed/updated to 3.39. Same issue as compared to 3.38

postimg.cc/XBppxFRb

Chat has also been a bit problematic. Once you have typed your message in, it will not send. Seems to show the smartphone default keys at the bottom, preventing send.

You can get around by exiting the game, and re-entering the game. But a little inconvenient.

Hiya Jack,

Yes, i can confirm that i have reinstalled the App since the Update came in, so i would be on the latest version of the App (3.39) as downloaded from the Play Store yesterday evening (26th March)

7pdate 1:
Peter, could you post the Type and Modle of your device so the Developers have full info on the issue.
Thanks for joining in on this topic 

Update 2:
Jack, done further investigating, it seems to me that my Tablet has been forced to install the Mobile verson of the App instead of the version designed to run on the Tablet. Hope this is helpful.

Just checking in to see if this problem has been identified and if a resolution will be imminent 

Mail Sent Jose,

Thank you for your involvement.

Kind Regards

Sean

Hi Dev's

I have updated my app to the most recent version of the app 3.41 and the issues as highlighted above has remained unresolve.

Just providing you this information for the sake of full understanding.

Regards

Sean

Hi José, Jack n Dev Team,

I am just wondering is there sny progress/update on this issue or a resolution in sight.

I do understand over the last few days ye are flat out resolving server issues and everything else has dropped down the priority list, but an update would be appreciated.

Kind Regards 
Sean