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Forums > Archive > 2011-2016

Subscription refund

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Lulathan Srsbsns medal 5000
12 years 29 days ago
Are refunds being offered on subscriptions? If so, how can I go about getting one?

I've only been a member for a month or so, and my league has had numerous issues with the simulator (around 10). This is unacceptable.

I understand that this site is being run by a small number of developers and I am sympathetic to that. However, that does not excuse them from putting out a product that isn't clearly isn't ready and stable for prime time.
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Simon Thornes medal 5000
12 years 29 days ago
minecraft anyone?
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Jack Basford medal 6098 CEO & CTO
12 years 29 days ago
Create a ticket in the helpdesk and they will be happy to consider your circumstances, and if it's appropriate, issue a refund.
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