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Forums > Global Forums (English) > Bugs

Solved
Switch Driver button disappears on mobile

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Holger Abend medal 5000
5 years 293 days ago
Was hast du versucht zu tun?
switching the drivers

Was ist stattdessen passiert?
the button "switch driver" disappears after pressing it one time

Passierte das Problem, während du W-Lan, Mobile Daten oder beides genutzt hast?
Both

Ist dieser Fehler in der App, auf dem PC oder bei beidem aufgetreten?
App

Welches Gerät?
Galaxy S9

Welches Betriebssystem?
Android

Auf welcher Version ist dein Betriebssystem?
neuste

Kann der Fehler wiederholt werden?
yes. Button is available after starting the game. pressing one the buttons leads to a disappear of "switch driver". app needs to be restarted.

Zusätzlicher Kommentar:
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Gert Rose medal 5004 Super Mod
5 years 293 days ago (Last edited by Gert Rose 5 years 293 days ago)
Hi Holger, this problem seems to have appeared after today's app update. It has been reported to the devs already, hopefully they can fix it soon.

As a workaround, you can click on the strategy tab in the top menu and find the swap button there:

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Peter Christopher medal 5000
5 years 293 days ago
This happened to me also, on a Galaxy S10. But I found the button came up in the top strategy menu next to the chat button but it was obviously annoying.
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Gert Rose medal 5004 Super Mod
5 years 293 days ago

Peter
This happened to me also, on a Galaxy S10. But I found the button came up in the top strategy menu next to the chat button but it was obviously annoying.

Yes, that's the workaround you can use for now.
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Holger Abend medal 5000
5 years 293 days ago
So that means I need to open the top strategy dialog to get the button back for one change? Not sure if I understood you correct.
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Gert Rose medal 5004 Super Mod
5 years 293 days ago

Holger
So that means I need to open the top strategy dialog to get the button back for one change? Not sure if I understood you correct.

If you open the strategy tab, you should see the swap button, I have edited my first reply to include a screenshot of this, hoping this helps everyone reading here about the problem.
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Paul Muir medal 5000
5 years 293 days ago
What a joke of a bug. Do you not test this? Please award me 5 world championships  and 1 billion coins for the inconvenience 
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Robert MacPhee medal 5000
5 years 293 days ago
I had same issue today, swap driver would only appear on one of my drivers. 
Motorola Moto G6
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Jack Basford medal 5785 CEO & CTO
5 years 293 days ago (Last edited by Jack Basford 5 years 293 days ago)
A hotfix patch will be released tonight. As for the claim of 1 billion coins, sarcastic as it may be, the bug will have been in the Android version of the app only (not iOS or WebGL), for teams with 2 cars only, and for a total of a few hours, such was our response time on a weekend.
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Jack Basford medal 5785 CEO & CTO
5 years 293 days ago
The patch has just been released.
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YunusEmre Çaycı medal 5000
5 years 292 days ago
Not working.
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Bastian Ba medal 5363
5 years 292 days ago
today the Switch Button worked, but instead i was not able to Text, the Field to write disappeared like the Switch Button yesterday
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Theo Fargis medal 5211
5 years 292 days ago
Same problem here
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Jack Basford medal 5785 CEO & CTO
5 years 292 days ago
Please ensure you update to the latest version (3.41) and if you are still having any problems, please share a screenshot or video of the issue and be as descriptive as possible.
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Michael Bond medal 5000
5 years 292 days ago
Same problem on Huawei P20 running Android 8
Workaround possible as you say,.
Just spotted bug fix released ... Will try it out !!
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Bastian Ba medal 5363
5 years 292 days ago
updated 13 h ago, so should be the newest and make sense, because the Bug from yesterday is solved, now the Chat field disappears
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James Atkins medal 5008
5 years 292 days ago
also happened to me
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Jan Lammers medal 5000
5 years 292 days ago
Really bad workaround. I skip today.
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Peter Man medal 5000
5 years 292 days ago
Could app updates be possibly announced in 'Announcements'? I think most of us visit the Forums, but not many of us check the iGP Manager in the App Store, once we have it installed
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Craig Clarke medal 5000
5 years 289 days ago (Last edited by Craig Clarke 5 years 289 days ago)
I have v3.41 and still have the issue as per the op. Also have the chat text box disappearing issue as well. After I type in the chat I have to hit my switch window button on my android lg and tap back into igp again before the post button reappears.  

**Edit** Scratch that. In the race just gone both issues seem to be fixed.
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