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Forums > Global Forums (English) > Bugs

Solved
Not get money or parts

This thread is closed because it is solved.
1
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Steve Emmett 5000
6 years 6 days ago
What did you try to do?
I not had any money or parts and I don't I been getting my coins for the last 3 races

What happened instead?
No parts or money for 3 races no no money in bank

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Samsung tablet

What is the operating system?
Android

What is the version number of the operating system?
Lastest

Can the bug be reproduced?
I would like my parts and money and coins I missed

Additional comments:
Gert Rose 5000 Super Mod
6 years 5 days ago
Hi Steve, I have flagged this post for support's attention so they can investigate your claim and correct the situation if indeed something went wrong.
José Trujillo 5207 Community Manager
5 years 356 days ago
Hello,

I'm really sorry about the wait, the support team has a lot of work, I've taken your case personally. Is this still happening? I've seen that you didn't generate parts before and I've sent you 15 tokens as compensation. Please make sure in the next race if you generate parts or not. Write down the parts you have before the race. I look forward to hearing from you.
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