Döne Tóth medal 5000 5 years 50 days ago
Mivel próbálkoztál?
I tried to change sponsors
Helyette mi történt?
Nothing was happened.
Wifi, mobilinternet vagy mindkettő használatakor jelentkezett a hiba?
Both
Alkalmazáson, PC-n vagy mindkettőn jelentkezett a hiba?
App
Milyen típusú a készüléked?
Ipad pro 2018
Milyen az operációs rendszer?
Android
Milyen verziószámú az operációs rendszer?
IOS 12.1.4
Megismételhető a hiba?
I started to play game since February. Today (April.1) I have started my third season. Since the beginning of the game I never got the sponsors bunos money. I though that “bonus” is a joke. But when I saw somebody’s screen I’ve senn lot of incoming money from sponsors... What I heve to do??
További hozzászólások:
Frank Thomas medal 4992 Moderator 5 years 49 days ago
The bonus money from sponsors is called 'Prize money' in Finances, the sum listed as Sponsors is the base amount of the secondary sponsor (primary pays token there). You signed sponsors and one or both payments are missing ($0 listed under Season)?
For the bonus you have to meet a target set prior to the race and based on your team strength and your results in previous races.
Sándor Böszörményi medal 5000 5 years 48 days ago
@Frank: I already checked up some of the possibly connecting issues to exclude them. It seemed he really can't earn any bonus so I made him to post here. Thank you for taking part in this investigation anyway :)
José Trujillo medal 4963 
Community Manager 5 years 35 days ago
Hello,
I'm really sorry about the wait, the support team has a lot of work, I've taken your case personally. I see that you already win tokens from your sponsors so I mark the issue as resolved.
