Gary Collyer medal 5011 12 years 4 days ago
Hi,
Someone has re-joined the league with 1 race left after deciding to stay, they had plenty of points b4 they left yesterday but now they have re-joined they are on zero points and will be relegated after to days race if they dont score, im pretty sure u get the original points back once u have competed in another race but what im not sure about is does he have to score more points for his original 40 odd points come or just competing in it will get them bk even if he finishes outside of points?
Finish in points to get other points bk?
or
Just compete even if finish out of points and still get the 40+ points bk and avoid relegation?
Jack Basford medal 5029 CEO & CTO 12 years 3 days ago
Could you give me the team ID and the league ID
Dave Anderson medal 5000 12 years 3 days ago
Is cooper being re-instated?
And also jack, any chance you can check any problems with his account.....having connection issues before, as i was. Solved the problem but same solution didnt work for him. If you have a chance that is
Jack Basford medal 5029 CEO & CTO 12 years 3 days ago
I looked in the database and don't see 40+ points on his record for the current season, only 10. I went back and confirmed this with the individual race results also.
@Gary - What sort of connection issues are/were you having and how did you solve them?
Gary Collyer medal 5011 12 years 3 days ago
Yea 10 ponits is probably right, for some reason ii thought he had more lol.
Thanks for sorting that :)
Dave Anderson medal 5000 12 years 3 days ago
It kept disconnecting me from 2d after 10 seconds. Doing the same to him.
Think the issue was a activex registry issue. Downloaded a registry scanner and resolved it that way. He has tried the same fix but it didnt work the last time i spoke to him.
Just asked incase you could tell from your end if it was some sort of account problem, narrow down the possibilities you know?
Jack Basford medal 5029 CEO & CTO 12 years 3 days ago
I appreciate that, unfortunately I'm not in a position to do much about the simulator problems and Andrew isn't available at this time. But I'll pass this information on to him for when he is next available.
Dave Anderson medal 5000 12 years 3 days ago
Thanks, i know you deal with a seperate area. But the helps much appreciated :)
Dave Anderson medal 5000 12 years 3 days ago
Just an update, had similar problems tonight.....they may be down to internet tho. Not sure