Raith Pearson medal 5000 5 years 288 days ago
What did you try to do?
Attend the race at GMT+9:30, also chance the league back to a GMT+9:30 race start
What happened instead?
The race ran at +9:50, and when I try and edit the league to +9:30 it doesn’t save and returns to to +9:50
Did the problem happen while using wi-fi, mobile data, or both?
Both
Did the bug happen in the app, on PC, or both?
Both
What is the model of your device?
iPhone 8
What is the operating system?
Android
What is the version number of the operating system?
11
What operating system is your PC?
Windows 10
Which browser did you experience the problem in?
Chrome
Can the bug be reproduced?
Yes, it is still currently active. The next race is scheduled for 20mins later than normal
Additional comments:
https://igpmanager.com/app/p=league&id=68313
Raith Pearson medal 5000 5 years 284 days ago
As a follow up, whenever I modify the start time it never actually sets to that time.
I set to 8:00pm (desired time) it is 8:20pm
I set to 7:30pm it becomes 6:30pm
I set to 8:30pm it becomes 7:30pm
I set to 9:00pm it becomes 9:20pm
I set to 9:30pm it becomes 8:30pm
These are all as per my Timezone (GMT +9:30)
Please rectify as the league is losing people due to the later start time.
Frank Thomas medal 4985 Moderator 5 years 283 days ago
I'm sorry for the issues and the delay in handling this. I marked your thread for support to look into your issue. If you can you might try changing your iPhone to a time zone GMT +X:00 during league editing as your time zone might be part of the issue. Also to be sure, the race should start at 8:00 PM your local time (GMT +9:30)?
Yunus Unia Blunion medal 5176 5 years 283 days ago
Hi Raith, should be fixed now. Can you confirm?
Raith Pearson medal 5000 5 years 283 days ago (Last edited by
Raith Pearson 5 years 283 days ago)
Unfortunately not; I checked our schedule and it was for 8:30pm (my time GMT+9:30) I changed it to 8:00pm (10:30amGMT) and it set the schedule to 8:50pmGMT+9:30/10:50GMT. So no change at all.
Our league is also now locked in a live event and no one can run practice laps
***EDIT***
changed Timezone on my iPhone. I set it to 10:30GMT (desired race time) next two races have been scheduled for 11:00amGMT and after that the rest have returned to 10:30amGMT.
League is still locked in a live event however
***edit edit***
Changed my phone settings back and found the time has held. And it’s not allowing to to postpone the two later races.
If you are able to get them set to 10:30amGMT I would greatly appreciate it. And assess why we would be locked in a live event. Worst case if this can’t be done by 10:30, please set us up for a rerun of Britain tomorrow at 10:30GMT.
Thank you kindly for your efforts
***edit edit edit***
The race that was meant to be scheduled for 10 April (Britain) is now scheduled for 9 April which is why I think the game thinks we’re still in a live race. FYI
To get us on track, we should be racing Britain 19 @ 10:30amGMT 10 April 2019
again thank you for your efforts.
***edit edit edit edit***
The league ran Germany as was scheduled for the 10th. We received/lost money in relation to expectations, gained dev points as normal etc etc.
We are still however locked in a “live event” and no one can resign drivers/staff and it’s all turning quite pear shaped to be honest.
Request to return the league to Britain and wipe any changes to the league in relation to tonight’s race and staff/driver movements is still our desire.
Thank you for your assistance
Yunus Unia Blunion medal 5176 5 years 282 days ago
Hi Raith, please let us know if everything is resolved correctly now! :)
Raith Pearson medal 5000 5 years 282 days ago
Thanks Yunis, looks to be all good at this stage. Just waiting to hear from everyone.
Thanks heaps for everyone’s efforts!