Daan S medal 5000 6 years 57 days ago
Wat probeerde je te doen?
I bought a head designer with a direct buy.
Wat gebeurde er in plaats daarvan?
When I clicked on 'buy' the loading icon appeared in my screen for like a minute. I tried to refresh the page. The result of that: No head designer and no tokens.
Deed het probleem zich voor terwijl je wifi of mobiele data gebruikte, of bij beide?
Wi-fi
Deed het probleem zich voor in de app, op PC of op beide?
PC
Welk besturingssysteem heeft je PC?
Windows 10
Met welke browser zag je dit probleem?
Google Chrome
Kan het probleem gereproduceerd worden?
Nee
Bijkomende opmerkingen:
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Fabian Gmnwsr medal 5000 6 years 56 days ago
Hoi Daan,
It's a known issue and the devs will investigate this soon.
What means no tokens? Did you lost them or not?
Sorry voor de omstandigheden. :)
Gert Rose medal 5000 Super Mod 6 years 49 days ago
Hi Daan,
I've flagged your post for review and asked support if they can reimburse your tokens.
José Trujillo medal 5059 
Community Manager 6 years 49 days ago
Hello,
We are sorry for any inconvenience this may have caused, I have sent you tokens as compensation that you can see right now in your account. This is a known bug and will be studied when the team of developers has time, hopefully as soon as possible. Thank you very much.
