Wat probeerde je te doen?
I bought a head designer with a direct buy.
Wat gebeurde er in plaats daarvan?
When I clicked on 'buy' the loading icon appeared in my screen for like a minute. I tried to refresh the page. The result of that: No head designer and no tokens.
Deed het probleem zich voor terwijl je wifi of mobiele data gebruikte, of bij beide?
Wi-fi
Deed het probleem zich voor in de app, op PC of op beide?
PC
Welk besturingssysteem heeft je PC?
Windows 10
Met welke browser zag je dit probleem?
Google Chrome
Hi Daan,
I've flagged your post for review and asked support if they can reimburse your tokens.
José Trujillo 5059 Community Manager 6 years 58 days ago
Hello,
We are sorry for any inconvenience this may have caused, I have sent you tokens as compensation that you can see right now in your account. This is a known bug and will be studied when the team of developers has time, hopefully as soon as possible. Thank you very much.
Community Manager