Lando Aran medal 5000 5 years 268 days ago
What did you try to do?
I bought a Chief Designer using Buy Now.
What happened instead?
I had him in my team, but he disappeared a few hours later.
Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi
Did the bug happen in the app, on PC, or both?
App
What is the model of your device?
Android S7
What is the operating system?
Android
What is the version number of the operating system?
8
Can the bug be reproduced?
I've havent tried it but I've seen similar cases in the Bug Forums.
Additional comments:
Unfortunately, I do not recall the CD's but he was a 4.5 Star at my current level (lvl 4). I have a screenshot of the money I paid out (~$46k) and of my old CD being on auction.
Gert Rose medal 5004 Super Mod 5 years 268 days ago
Hi Lando,
I flagged your post for support to look into.
Lando Aran medal 5000 5 years 268 days ago
Thanks Gert. Forgot to mention that I lost the 9 tokens that I spent when I used the Buy Now feature. I dont care about the money, but if I could get a similar 4.5 star CD or just the 9 tokens back, I'd appreciate it.
José Trujillo medal 5290 
Community Manager 5 years 268 days ago
Hello,
We are sorry for any inconvenience this may have caused, I have sent you tokens as compensation that you can see right now in your account. This is a known bug and will be studied when the team of developers has time, hopefully as soon as possible. Thank you very much.
Lando Aran medal 5000 5 years 268 days ago
Thanks for the quick response and for addressing Jose!!
José Trujillo medal 5290 Community Manager 5 years 268 days ago
Hello Lando,
Thanks to you, good luck in the market!
