ios-personmd-notifications md-help-circle

Profile

  • Guest
    medal 0
  • Posts: 21
  • Post Likes: 3765

Notifications

  • No Unread Notifications

Solved
purchase of staff member tokens taken but staff not employed

ios-checkmark-circle
This thread is closed because it is solved.
angle-double-left ios-arrow-back 1 ios-arrow-forward angle-double-right
md-lock This topic has been closed by the moderator
medal 5000
5 years 217 days ago
What did you try to do?
i purchased a new memeber of lvl 18 staff on laptop and the 9 tokens were deducted from my total but the member of staff is still showing for sale on the marketplace.

What happened instead?
instead recieved a lvl 7 driver which is well below my manager lvl so have sold driver but i ensured i was on the staff marketplace as i have 4 lvl 20 drivers.

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
PC

What operating system is your PC?
windows 10

Which browser did you experience the problem in?
chrome

Can the bug be reproduced?
not 100% sure but i believe i have experienced a similar issue along these lines before

Additional comments:
would just like to purchase the staff member with the 9 tokens taken for the original purchase.
md-quotelink
medal 4983 Moderator
5 years 212 days ago
Hello Chris, I'm sorry to see you became victim of this bug. I've flagged your post for support to reimburse you the token (assigning the staff is often not possible).
md-quotelink
medal 6083 Community Manager
5 years 212 days ago
Hello,

We are sorry for any inconvenience this may have caused, I have sent you tokens as compensation that you can see right now in your account. This is a known bug and will be studied when the team of developers has time, hopefully as soon as possible. Thank you very much.
md-quotelink
md-lock This topic has been closed by the moderator
angle-double-left ios-arrow-back 1 ios-arrow-forward angle-double-right

You must be logged in to post a reply.