Amelia Lyons medal 5190 11 years 338 days ago
Hi managers, any issues that you recieve with the simulator during race times please post here if you have an issue. Using the format below, reply to the topic and the information supplied will lead to the issue being fixed. Prefably if the league manager make the post so that quicker actions can be made to restart/postpone and repair the isse in a fast manner.
Template:
Issue:
League #:
Date:
Race Start Time (GMT+0):
Action Requested: Postpone/Restart/Other:
Example
Issue: Simulator Crash
League #: 226
Date: 06/12/12
Race Start Time (GMT+0): 20:00
Action Requested: Restart
Please note that this topic is for Restart/Postpone etc only. This is not for discussion, and merely a tool for Jack or Andrew to resolve any issues and assist leagues in restarting or postponing their races.
Jason Lee medal 5000 11 years 338 days ago
I need a dev to look into the league I'm hosting. I did PM Jack but maybe someone else will see it here first.
Issue: Not sure
League #: http://igpmanager.com/play/?url=league-info/1252
Date: 06/12/2012
Race Start Time (GMT+0): 13.00
Action Requested: Postpone/Restart/Other: Pro and Elite ran fine and finished. There was no lag and the simulator didn't drop out or anything. Rookie I have no idea about. It just says race not open. I don't know if the race ran and just isn't showing as finished or if it simply never started or whatever. I have no idea.
Andrew Wiseman medal 5000 11 years 337 days ago
Jason, it seems the Rookie race didn't even start. Sorry about that!
Since we must keep all tiers in sync, the best course of action would be to skip the Bahrain race of the Rookie tier. Is that OK with you?
Andrew Wiseman medal 5000 11 years 337 days ago
Thanks Jason. I have now marked the Rookie Bahrain race to be skipped. Please pass on my apologies to those affected.
Romain Dag medal 5000 11 years 327 days ago
Hi, unfortunately we have a problem :
Issue: Simulator Crash/ Do not start (?) with connection problem (Written in Java windows)
League #: 42 (FFSCA)
Date: 16/12/12
Race Start Time (GMT+0): 20:00
Action Requested: Restart
(It seems to have a problem in Pro and Elite. We don't know if the race has started or not)
Thanks in advance :-)
PierreAntoine Coipeault medal 5000 11 years 327 days ago
Following previous post, i received a notification about it (for the league manager)
Could you please restart the race ?
Thank you !