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Forums > Global Forums (English) > Bugs

Solved
App Crashed

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Graeme Osborn medal 5000
5 years 204 days ago
What did you try to do?
Cant get into race on APP. Was on on the Laptop but not one phone in the house worked. Tried 6 of them.

What happened instead?
Couldnt race

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Samsungs to Oppos

What is the operating system?
Android

What is the version number of the operating system?
To many to list

Can the bug be reproduced?
no

Additional comments:
Need to be looked ASAP or it will cause big problems!
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Kevin Bissell medal 5000 Super Mod
5 years 204 days ago
Thanks for reporting, I will escalate immediately to the Devs in case this is a warning of bigger issues to come.
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Graeme Osborn medal 5000
5 years 204 days ago
Kevin its hit us big time i have about 20 people that cant get into the race tonight so it needs to be fixed i guess ASAP.
I will go organise the re run for us now.
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Kevin Bissell medal 5000 Super Mod
5 years 204 days ago
Thank you and sorry for the inconvenience.
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Graeme Osborn medal 5000
5 years 204 days ago (Last edited by Graeme Osborn 5 years 204 days ago)
No probs mate just hope it doesnt stuff to many people up!!

Its now not just the APP its everything. Guys had to leave due to the game freezing and now can not get back into the race on anything. So its wiped out Phones, Laptops, IPads and Tablets.
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Jack Basford medal 6098 CEO & CTO
5 years 204 days ago
Hi Graeme, rather than reply to this message at the time, I worked urgently to discover any potential cause and fix it. I think I found it, could you let me know if it's resolved now?
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Zee Count medal 5000
5 years 204 days ago
Hope fixed for Italy. ??
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Graeme Osborn medal 5000
5 years 204 days ago

Jack
Hi Graeme, rather than reply to this message at the time, I worked urgently to discover any potential cause and fix it. I think I found it, could you let me know if it's resolved now?


Looks like it is just the re run hasnt been done thats all. As i said in the re run post it took out about 70% of our managers so its only fair that we re run the race.

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