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Game Crashed

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medal 5000
5 years 192 days ago
What did you try to do?
Tried to get into the game at approx 8:35pm my time and i am +9:30GMT the game locked up totally on every platform that i have here. That being 2 laptops and 3 Android phones. It has seemed to of fixed itself again not but once again cause a great gasp in our league as they were thinking it was to be our 3rd re run for the season. Just thought you guys would want to check into what happened thats all.

What happened instead?
Has seemed to fix itself but home page etc etc all crashed

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
Both

What is the model of your device?
I have a Samsung S6Edge, Samsung A5 and an OPPO R17 Pro and all were the same.

What is the operating system?
Android

What is the version number of the operating system?
All 3 are different

What operating system is your PC?
Windows

Which browser did you experience the problem in?
Chrome, Explorer and Firefox

Can the bug be reproduced?
dont know

Additional comments:
Hope you find what the little bug was that caused the crash
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medal 5530
5 years 192 days ago
This issue has been reported by a couple of guys in my leage and suspect as many as 5 that were not present during today's race. My app crashed at the beginning of the race and I was unable to get back into the race using my phone. Iended up getting back on using my laptop with Chrome, so only missed several laps of racing.
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medal 6083 Community Manager
5 years 192 days ago
Reported to the developer team. I’ll keep the topic open to report updates on this problem/bug. 
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medal 5000
5 years 191 days ago (Last edited by Graeme Osborn 5 years 191 days ago)
Ended up being about 4 or 5 of my managers that couldn't get into the races. One did mention a network problem with Optus last night so i don't know if that played a part? Anyway see if you find out anything i guess.
Another update on this one of my members Kimora Knight said it happened in is his other league that he races in also and only 50% of the members could get it. I will try and get him to put more information on this post also.
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medal 5000
5 years 191 days ago
I missed races in two leagues because of this bug, both leagues involving the two managers above. Missed out on crucial championship points
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medal 6083 Community Manager
5 years 191 days ago
Hello,

Please share with us the Race ID and devices.
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medal 5000
5 years 191 days ago
Our was our race at Japan.
League is V8 Supercars Australia
League ID is 76198
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medal 5000
5 years 188 days ago
Well once again it just happened again. All devices again and from 8.01pm till 8.58pm. (Adelaide time +9:50 GMT)
Was logged in on one account and went go to training and then it all just crashed. On the Laptop screen the games IP No Longer Existed! On the phones it just kept on saying check connection. All the internet was working fine within the house as we have kids who are gamers and we know if the internet goes gown as its the end of the word. 
Something seems very unstable around that time as it is doing this with frequency now.
Hope we get to the bottom of this!
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medal 6083 Community Manager
5 years 188 days ago

Graeme
Well once again it just happened again. All devices again and from 8.01pm till 8.58pm. (Adelaide time +9:50 GMT)
Was logged in on one account and went go to training and then it all just crashed. On the Laptop screen the games IP No Longer Existed! On the phones it just kept on saying check connection. All the internet was working fine within the house as we have kids who are gamers and we know if the internet goes gown as its the end of the word. 
Something seems very unstable around that time as it is doing this with frequency now.
Hope we get to the bottom of this!


Reported 
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medal 5000
5 years 187 days ago
Thanks. At least this time it didnt affect a race.
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