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Forums > Archive > 2011-2016

Livery Pack 1 - Not unlocked

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Nick Randall medal 5000
11 years 323 days ago
I just spent 200 reward points on the new livery pack, they're still showing as locked however and the 200 points have gone from my account.
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Nate Connell medal 5000
11 years 323 days ago
Same issue. I have started a ticket and would love it fixed asap please.
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Chris Davey medal 5000
11 years 323 days ago
i also have the same issue here - point deducted but livery pacy still locked!
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Jack Basford medal 5029 CEO & CTO
11 years 323 days ago
Fixed.

It sent it to the team ID instead of the manager ID. It wasn't picked up in testing because every account in testing had an identical team/manager ID which is not always the case on the live site.
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Clinton Abby medal 5000
11 years 322 days ago
The new liveries do not display for the Qual session listing or in 2D.  It still keeps showing my old livery.
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Amelia Lyons medal 5190
11 years 322 days ago
Refresh your Team Page.
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Clinton Abby medal 5000
11 years 321 days ago
Tried that and even tried changing around the livery again and saving it again.  The new livery is being displayed in the Livery page but it won't display anywhere else for me.

Edit: I even tried clearing my browser cache and it still loaded the old livery for me so I know it's not on my end at this point.
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Jack Basford medal 5029 CEO & CTO
11 years 321 days ago
Were you waiting for the livery to finish uploading before moving to another page? If you don't, the livery isn't uploaded at all and won't change. This change was brought in to stop the issues with distorted liveries.

There is a progress status at the top which lets you know if the livery is uploaded or not, but perhaps I should add additional alerts to stop people closing the page before it's done.

I just emulated your account and saved the livery, giving the upload time to finish, now it is updated.
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Anthony Hyatt medal 5000
11 years 321 days ago
Mine does the same thing, but my browser is jacked up with the Unity player open so I guess it may be something to do with that.
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Clinton Abby medal 5000
11 years 320 days ago
Yes Jack, both times I tried updating I waited until it showed as being complete for updating/uploading the livery.

It does however now show the new livery today on the team page so I'm not sure why it had a delay to it like that.  I'll have to see if it shows the new livery in the qual and race in a little bit.
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Jack Basford medal 5029 CEO & CTO
11 years 320 days ago
"Clinton
Yes Jack, both times I tried updating I waited until it showed as being complete for updating/uploading the livery.

It does however now show the new livery today on the team page so I'm not sure why it had a delay to it like that.  I'll have to see if it shows the new livery in the qual and race in a little bit.

It updated because I logged in as you and saved it. What browser (and version number) are you using? I'll try logging in as you on that browser and see if I can replicate the problem.
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Matt Dellit medal 5000
11 years 320 days ago
3 questions

1) How many new liveries are in the pack? (5?)

2) Is there any way to see what those liveries are before purchase?

and finally

3) If you purchase the livery pack, but don't have a subby, is that a total utter waste of time since you can't edit your livery without one?
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Clinton Abby medal 5000
11 years 320 days ago
I'm using Google Chrome v. 23.0.1271.97 (latest version).
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Jonathan Bass medal 5000
11 years 318 days ago
3) If you purchase the livery pack, but don't have a subby, is that a total utter waste of time since you can't edit your livery without one?

that what i did ! not subby so don't get it doh !
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