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Forums > Global Forums (English) > Bugs

Solved
I pilot complitely dissapeared!

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Alessandro Gatto medal 5000
5 years 184 days ago
Cosa hai provato a fare?
I buyed a pilot some hours ago in one of my account

Cosa è successo invece?
But after some hours it complitely dissapeared, and I don't have the tokens anymore

Il problema si è verificato durante l'utilizzo di dati Wi-Fi, mobili o entrambi?
Mobile data

Il problema si è verificato nell'App, sul PC o in entrambi?
App

Qual è il modello del tuo dispositivo?
Huawei

Qual è il sistema operativo?
Android

Qual è il numero di versione del sistema operativo?
6.0

Può essere riprodotto il bug?
No.

Commenti addizionali:
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Kevin Bissell medal 5000 Super Mod
5 years 184 days ago
Escalated to support team
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José Trujillo medal 5542 Community Manager
5 years 182 days ago
Hello,

We are sorry for any inconvenience this may have caused, I have sent you tokens as compensation that you can see right now in your account. This is a known bug and will be studied when the team of developers has time, hopefully as soon as possible. Thank you very much.
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