ios-personmd-notifications md-help-circle

Profile

  • Guest
    medal 0
  • Posts: 21
  • Post Likes: 3765

Notifications

  • No Unread Notifications

Forums > Archive > 2011-2016

Authentication problem

warning
This thread is closed. Threads older than 6 weeks are closed automatically. To continue this discussion, create a new thread.
angle-double-left ios-arrow-back 1 ios-arrow-forward angle-double-right
md-lock This topic has been closed by the moderator
Mike Henry Jr medal 5000
11 years 317 days ago
Our race is about to start in 5 or so minutes and 2D is just loading the normal timing/scoring. 
md-quotelink
Matt Dellit medal 5000
11 years 317 days ago
I can confirm that, both live timing and 2D go to the same page.
md-quotelink
Jack Basford medal 5029 CEO & CTO
11 years 317 days ago
This only affected people with subs purchased after the 18th December and lasted a few minutes at most.

The 2D was online and functioning the whole time, but it wasn't authenticating some of those recent subs correctly which resulted in the redirect you experienced. Sorry for any inconvenience this may have caused, but I'm guessing your races start at 6 anyway so you won't have missed anything. :)
md-quotelink
Mike Henry Jr medal 5000
11 years 317 days ago
Nope didn't miss anything, it came back up before the race started. Thanks Jack.
md-quotelink
Tommy Vercetti medal 5000
11 years 317 days ago
My other account that has a sub seems to be having this issue right now.
md-quotelink
Jack Basford medal 5029 CEO & CTO
11 years 316 days ago
"Tommy
My other account that has a sub seems to be having this issue right now.

False alarm, likely the same issues people were seeing earlier (resolved in race chat).
md-quotelink
Matt Dellit medal 5000
11 years 316 days ago
The problem is back again, people with 2D getting the timing screen once again.
md-quotelink
Jack Basford medal 5029 CEO & CTO
11 years 316 days ago
"Matt
The problem is back again, people with 2D getting the timing screen once again.

Which people? Could you send me their accounts so I can see what's going on.
md-quotelink
Matt Dellit medal 5000
11 years 316 days ago
It was the account of http://igpmanager.com/play/?url=manager-profile/3545 (I run his races for him sometimes when he's working)

It did get in finally, but about 7mins out it went from loaded in 2D, to the timing screen thing again. I managed to get it back for the race though with 2mins to spare.
md-quotelink
md-lock This topic has been closed by the moderator
angle-double-left ios-arrow-back 1 ios-arrow-forward angle-double-right

You must be logged in to post a reply.