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Unresolved
Race ended, then started over

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medal 5000
5 years 180 days ago
Last night we were racing the Belgian iGP, and the race started and ended with no problems, but 10 or 15 minutes later I noticed the red tab to go to the race was still active and the race report still hadn't popped up.  I went into the race again and found that it had started over.  A few other perplexed players also came in to see what was up.  At the end of the second running of the race everything happened like normal, but the result from the original race was lost and the race nobody attended is the official result.  Is there any way to retrieve the result from the first race?  

https://igpmanager.com/app/p=league&id=13697&tab=info
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medal 5542 Community Manager
5 years 180 days ago
Hello managers,

Tonight while all the team was resting several servers started to restart spontaneously, we are investigating the incident. We will send compensation to the league once we find the best available solution.

I suggest you keep these results (first or second race) or repeat the race one more time so that everyone has the same opportunities. I look forward to the host's response on this topic.
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medal 5078
5 years 180 days ago
Good night.  In the league that I participate, Royal Ranch Brasil, also occurred this mistake, I had won the race with one of my drivers, and now I'm fourth.
Spanish GP.
Please check and correct the problem, as the administrator ignored my questioning.
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medal 5542 Community Manager
5 years 180 days ago

Marcello
Good night.  In the league that I participate, Royal Ranch Brasil, also occurred this mistake, I had won the race with one of my drivers, and now I'm fourth.
Spanish GP.
Please check and correct the problem, as the administrator ignored my questioning.



Hello Marcello,


Please ask your league host to create a topic, this topic is related to another league.
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