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Can't enter race

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medal 5032
5 years 170 days ago
What did you try to do?
Enter race

What happened instead?
Don't say go to race

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Samsung Galaxy S8

What is the operating system?
Android

What is the version number of the operating system?
8.0.0

Can the bug be reproduced?
Idk

Additional comments:
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Best Solution -- Selected by José Trujillo

medal 6083 Community Manager
5 years 170 days ago
Hello managers,

Races are starting now. We apologize for the inconvenience this may cause.
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medal 5000
5 years 170 days ago
same problem here, no qualifying or live race should of started 1 min ago.
League not found or inactive
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medal 5000
5 years 170 days ago
I have the same problem!
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medal 6083 Community Manager
5 years 170 days ago
Hello managers,

We’re studying this incidence, is related to races that should start at 18:00 GMT. I’ll write in this topic all the info.
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medal 5000
5 years 170 days ago
Not working for my league either 
The same thing happens every single time there is an update 
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medal 5000
5 years 170 days ago
What did you try to do?
Expecting the race to begin

What happened instead?
It's not starting

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
PC

What operating system is your PC?
Windos 10

Which browser did you experience the problem in?
Chrome

Can the bug be reproduced?
Race Id: 23812260

Additional comments:
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medal 5000
5 years 170 days ago
Same problem here no kwali or Race. 
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medal 5000
5 years 170 days ago
Same here
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medal 4730
5 years 170 days ago
I have the same problem!

In phone and in my PC
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medal 5000
5 years 170 days ago
Wouldn't be surprised if it involves all races after the first runs of quick races.
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medal 5000
5 years 170 days ago
Quick race cannot access my championship race....
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medal 5000
5 years 170 days ago
Same here!
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medal 5000
5 years 170 days ago
Nobody in my league can enter the race either. League ID 69041.
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medal 5000
5 years 170 days ago
Can’t enter my race since update it’s just locked can’t do nothing 
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medal 5000
5 years 170 days ago

James
What did you try to do?
Enter race

What happened instead?
Don't say go to race

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Samsung Galaxy S8

What is the operating system?
Android

What is the version number of the operating system?
8.0.0

Can the bug be reproduced?
Idk

Additional comments:




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medal 5000
5 years 170 days ago
we work to solve problems , please wait
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medal 6083 Community Manager
5 years 170 days ago
Hello managers,

Races are starting now. We apologize for the inconvenience this may cause.
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medal 5032
5 years 170 days ago

José
Hello managers,

Races are starting now. We apologize for the inconvenience this may cause.



Cheers
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medal 5000
5 years 170 days ago (Last edited by Bladem Lac 5 years 170 days ago)
Nyolc órakkor kezdődött volna a verseny . Minden rendben volt előtte néhány perccel . Aztán ledobott . Visszalépni nem tudtam . Újraindítottam párszor sikertelenül . Majd frissítettem a játékot ugyanúgy elindította , majd kidobott . Letöröltem , újraraktam , nem fogadta el a jelszavam , ami biztosan jó !!!!!! Kértem új belépési jelszót , megküldték email-ben . Jelenség ugyanaz . Elindítja és kifagy . Csak nálam van ez a jelenség , vagy másnál is történt ilyen ??? Abban bízom , ha vége a versenynem talán működni fog !!
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medal 5000
5 years 170 days ago
Same here - league ID 288 BRL due to start at 20:00 BST.
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