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Forums > Global Forums (English) > Bugs

Unresolved
Words Story - Playable Ad not working

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Peter Man medal 5000
5 years 355 days ago
What did you try to do?
Watch the ad

What happened instead?
Ad will briefly show for 2 seconds, but not play. No reward given and no more ads viewable (unless you do a full phone restart)

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Moto G5

What is the operating system?
Android

What is the version number of the operating system?
Android 8.1.0

Can the bug be reproduced?
Yes, it can be reproduced quite easily

Additional comments:
Just this one ad, Words Story - Addictive Word Game (the stick man ad) does not work, and causes no more ads to show, unless you reset the phone.

All the other ads work fine.
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Yunus Unia Blunion medal 5006
5 years 353 days ago
Hey Peter, that's really unusual.

I've reached out to you via Discord so I can try to get a video of the problem.
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