What did you try to do?
Open mail by clicking on icon
What happened instead?
Nothing
Did the problem happen while using wi-fi, mobile data, or both?
Both
Did the bug happen in the app, on PC, or both?
App
What is the model of your device?
iPad Pro, iPhone 7+
What is the operating system?
iOS
What is the version number of the operating system?
13
Can the bug be reproduced?
Yes - on iPad and iPhone
Additional comments: