Rafe AR medal 5000 5 years 139 days ago
What did you try to do?
Tried selecting on my Youth Academy
What happened instead?
I have not been able to select or click on my youth academy. I have not been able to do it ever. I am Level 9 now, the other players in my league also suspect there to be a problem
Did the problem happen while using wi-fi, mobile data, or both?
Both
Did the bug happen in the app, on PC, or both?
Both
What is the model of your device?
Samsung Galaxy S9 Plus
What is the operating system?
Android
What is the version number of the operating system?
Latest Android update for Samsung Galaxy S9 Plus
What operating system is your PC?
Windows 10
Which browser did you experience the problem in?
Chrome
Can the bug be reproduced?
It happens always
Additional comments:
Frank Thomas medal 4977 Moderator 5 years 137 days ago (Last edited by
Frank Thomas 5 years 137 days ago)
I suppose you haven't upgraded this building yet and want to access it for the upgrade options but if you click on it the error message about too low level appears? The usual reason for that is that another upgrade is still in progress and that has to finish in order to access the Youth Academy until the first level was built. Unfortunately the error message system isn't showing the correct error in this case. If I guessed wrong and it's a different problem please post again so support can have a look.
Edit: I just see you posted this quite a while earlier. I'm sorry it was overlooked the first time.
Rafe AR medal 5000 5 years 133 days ago
No worries! And thanks for the apology. I've tried accessing the Youth Academy both whilst an upgrade is going on and when there are no ongoing upgrades. Plus, I've not been shown the low level message. But it seems to be okay now! I'm in the midst of the first step for the Youth Academy.
