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Unresolved
Not able to open mail and other misc

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medal 5000
5 years 132 days ago
What did you try to do?
I cannot open mail, uncheck developments, click other items

What happened instead?
It’ll pop up and then not go to the certain item it doesn’t allow me to change anything

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
XS Max

What is the operating system?
iOS

What is the version number of the operating system?
13.2 Public Beta

Can the bug be reproduced?
Happens every time I haven’t been able to access for a total of 20 mail items now

Additional comments:
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medal 5013 Super Mod
5 years 130 days ago
Hi Ronnie,
Have you tried uninstalling and reinstalling the iGP app already?
Can you record a screen video of this behavior, this could help the devs.
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medal 6083 Community Manager
5 years 130 days ago
Hello,

I have the same issue, since we're using iOS 13.2 BETA. This BETA version may be the cause of this issue.
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medal 5000
5 years 128 days ago

José
Hello,

I have the same issue, since we're using iOS 13.2 BETA. This BETA version may be the cause of this issue.



Yeah this might be the issue I’ve tried uninstalling and reinstalling as well 

It’a not game breaking just kind of annoying 
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