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Forums > Global Forums (English) > Bugs

Unresolved
Research points not showing, and not gained after the race

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Peter Man medal 5000
4 years 285 days ago
What did you try to do?
Check how many research points I gained in the last race (Fuel Economy researched)

What happened instead?
No email notification, and no car stat gains from Research

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
Both

What is the model of your device?
Moto G5

What is the operating system?
Android

What is the version number of the operating system?
Android 8.1.0

What operating system is your PC?
Windows 8.1

Which browser did you experience the problem in?
Google Chrome

Can the bug be reproduced?
Not sure on if it can be reproduced

Additional comments:
Another player in the league (Nicola Algeri) also has the exact same issue.

League ID: 24461
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José Trujillo medal 5000 Community Manager
4 years 285 days ago
Reported to the developer team. I’ll keep the topic open to report updates on this problem/bug. 
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