I would like to give a special thanks to Mr Aaron Shiffer on the help desk.
He had his own job and can only be on the help desk as and when he can... but the work he does when he is available is superb.
Very well mannered, polite, clear and easy to understand responces and does what ever he can to help.. even going beyond the cause at times.
I know that some times the responces take a while, but when you think that he has his own social life and work to deal with... He sorts what he can out as soon as he gets any time to act on the issues / advice...
So again.. A big thanks to Aaron for all his hard work behind the scenes.
Keep up the good work.