Finnlay Register-Ryan medal 5000 5 years 155 days ago
What did you try to do?
Tried to sale one of my drivers
What happened instead?
The driver was sold as I no longer have him but I didn"t receive any money or coins and I"m unsure why.
Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi
Did the bug happen in the app, on PC, or both?
App
What is the model of your device?
iPhone 6
What is the operating system?
iOS
What is the version number of the operating system?
12.4
Can the bug be reproduced?
Not sure
Additional comments:
Finnlay Register-Ryan medal 5000 5 years 154 days ago
I tried to sell one of my driver so I could get coins but I didn’t receive anything. The driver was sold as I no longer have him but I didn’t receive any money or coins and I’m unsure why.
Gert Rose medal 5004 Super Mod 5 years 154 days ago
Hi, I've merged the two threads you created for this into one.
When selling a driver you will not receive tokens, that is correct. But you should receive money.
Can you go in your finance history (page Finance -> History) and check if you don't see any income there? It should be a positive amount with a description like "signing fees" or something similar.
Finnlay Register-Ryan medal 5000 5 years 154 days ago (Last edited by
Finnlay Register-Ryan 5 years 154 days ago)
Ok thanks for merging the treads, it turns out I did get money from it and I misunderstood the coins, I was under the assumption that I would receive coins from
the sale of driver/staff sorry for any inconvenience caused by this and thank you for your time.
Edit: I just went back on the app and I’m missing a coin from when I bid on a CD but I don’t have him and now I’m missing my coin, could you help with this now please.
Gert Rose medal 5004 Super Mod 5 years 154 days ago
You don't get back the tokens that you spend when bidding on staff, also not when you don't win the bid, that's how the game works, so think wisely before bidding :)
Also, in the future please make a new thread for a new question, that keeps the forum organized.
I'll move this thread to help&support as it's not a bug and I'll mark as solved.
