Solved

Bought a CD, received and disappeared in the same day

What did you try to do?
I can't do anything, just disappeared, he's not in the reserve staff

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
Both

What is the model of your device?
Huawei Mate 10 Pro

What is the operating system?
Android

What is the version number of the operating system?
Android 9 - Emui 9.1.0

What operating system is your PC?
Windows10

Which browser did you experience the problem in?
Opera

Can the bug be reproduced?
He disappeared during the day, when i was onfline, can't reproduce

Additional comments:
I did bought my CD and received him instantly. But it disappeared during the day. At the place of the CD i have a text : {{designName}} {{designInfo}}
Maybe a server error wich deleted him ?

One of my friend talked about a variable issue, and in the staff page there's a blank instead of the "-" 
So i know my CD is there and just broken

Should I wait for a refund from the devs or should I buy a new CD right now ?

Edit :
Some pics to show you the exact problem, i really need to buy a CD so i'll let you with that :
https://imgur.com/tfYtW6c / https://imgur.com/9WHkLQE / https://imgur.com/otZcamp

Re edit : 
I bought a new CD and the last one disappeared from the inactive staff list, i let you know if the problem persist.

Hi Mathis, thanks for waiting. I've returned to you 9 tokens, plus 11 tokens to help cover fees and any remaining tokens left over to act as a means of making up for this inconvenience.