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2D viewer

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medal 5000
11 years 230 days ago
I tried using the free 2D viewer, and it was the same content as live timing .
What am I doing wrong?
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medal 5000
11 years 227 days ago (edited 11 years 227 days ago)
Same issue here. 2D Viewer shows live timing content. Used up first free trial.

Running windows 8 (64-bit) and followed all relevant recommendations.

Java up to date (1.7.17) (running latest version of 7 rather than 6 - maybe that's the problem?)

Also disabled Avast! virus scan.

Tried with both Firefox and Chrome.

No luck.
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medal 5000
11 years 227 days ago
I will ask for this to be investigated

Ronald could you please provide some more info about your system. Thank you
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medal 5000
11 years 227 days ago
I have developed a fix for this. There was a bug in the recent update affecting trials. I'll deploy this tomorrow and will reset trials that have been affected.
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medal 5000
11 years 227 days ago
Thank you Andrew
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medal 5000
11 years 226 days ago
Thanks, I have had the same problem. Otherwise, I've really enjoyed my first few races.
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medal 5000
11 years 225 days ago
Andrew,  has this "fix" been taken care off yet? I had the same problem and I would like to try  it to make sure it works. I would like to subscribe before sunday and take advantege of the sale.Thank you
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medal 5000
11 years 225 days ago
That's the trials bug fixed now.
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medal 5000
11 years 225 days ago
I have now unlocked all of the trial runs that were affected by this.
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medal 5000
11 years 225 days ago
awesome it's working fine now. Thank you
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