
Ronald Boylan medal 500013 years 184 days ago TranslateI tried using the free 2D viewer, and it was the same content as live timing .
What am I doing wrong?

Gianluca Santamaria medal 500013 years 182 days ago (edited 13 years 181 days ago)Same issue here. 2D Viewer shows live timing content. Used up first free trial.
Running windows 8 (64-bit) and followed all relevant recommendations.
Java up to date (1.7.17) (running latest version of 7 rather than 6 - maybe that's the problem?)
Also disabled Avast! virus scan.
Tried with both Firefox and Chrome.
No luck.

Andrew Hurn medal 500013 years 181 days agoI will ask for this to be investigated
Ronald could you please provide some more info about your system. Thank you

Andrew Wiseman medal 500013 years 181 days agoI have developed a fix for this. There was a bug in the recent update affecting trials. I'll deploy this tomorrow and will reset trials that have been affected.

Adam Dooks medal 500013 years 181 days agoThanks, I have had the same problem. Otherwise, I've really enjoyed my first few races.

Simon Paquette medal 500013 years 179 days agoAndrew, has this "fix" been taken care off yet? I had the same problem and I would like to try it to make sure it works. I would like to subscribe before sunday and take advantege of the sale.Thank you

Andrew Wiseman medal 500013 years 179 days agoThat's the trials bug fixed now.

Andrew Wiseman medal 500013 years 179 days agoI have now unlocked all of the trial runs that were affected by this.

Simon Paquette medal 500013 years 179 days agoawesome it's working fine now. Thank you