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    medal 0
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Solved
Payment issue

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medal 5000
5 years 86 days ago
Ne yapmaya çalıştınız?
I was bought 40 token after 20 minutes. My money gone but still I havent tokens yet

Ne oldu?
I was bought 40 token after 20 minutes. My money gone but still I havent tokens yet. When will i have tokens?

Problem mobil veri kullanırken mi oluştu yoksa wi-fi kullanırken mi?
Wi-fi

Hata bilgisayarda mı yoksa uygulamada mı oluştu?
App

Cihazınızın modeli?
Iphone6

İşletim istemi?
iOS

İşletim sistemi versiyonunuz?
Ios11

Hata tekrarlanabilir mi?
I was bought 40 token after 20 minutes. My money gone but still I havent tokens yet

Eksta yorumlar:
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medal 5000
5 years 85 days ago
Hi,

sorry to hear about your problems with the purchase of tokens. Please e-mail support@igpgames.com with the following:

1) The receipt(s) you received via e-mail from Google Play or Apple
2) The e-mail address for your iGP Manager account if there is one
3) Your team name and league name

(NOTE: Do not attach bank or credit card statements or receipts from PayPal. These are indirect payments and do not contain necessary information for validating a purchase)

If your purchase was on iOS, but the Apple invoice has not yet arrived via e-mail, please follow the instructions below:
1. Open Settings on your iPhone.
2. At the top of Settings, tap on your Apple account.
3. Tap iTunes & App Store.
4. At the top of iTunes & App Store, tap your Apple ID e-mail.
5. Tap ‘View Apple ID’. NOTE: You may be asked to confirm this by password or Touch ID.
6. Scroll down to tap on Purchase History.
7. Screenshot the purchases you did not receive tokens for and e-mail them to us as an attachmen
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medal 5000
5 years 85 days ago
Fixed bro thanks
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